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Terms & Conditions

Terms of Service

Last modified: August 8, 2025

1. Purpose

The purpose of these Terms and Conditions (hereinafter referred to as "Terms") is to set forth the rights, obligations, and responsibilities of Läderach Korea LLC (hereinafter referred to as the "Company") and users (hereinafter referred to as "Users") in connection with the use of services (hereinafter referred to as the "Services") provided through the website operated and managed by the Company (hereinafter referred to as the "Site").

2. Definitions

2.1
The term "Site" refers to the virtual premises, established by the Company using computer and information communication devices, through which products may be transacted for the purpose of providing such products to Users.

2.2
The term "User(s)" refers to both members and non-members who access the Site and receive Services provided by the Company in accordance with these Terms.

2.3
The term "Member(s)" refers to any individual who has registered an account on the Site and is thereby eligible to use the Services provided by the Company on a continuing basis.

2.4
The term "Non-member(s)" refers to any individual who utilizes the Services provided by the Company without registering as a Member.

3. Specification, Explanations, and Amendment of Terms and Conditions

3.1
The Company shall post the contents of these Terms, the Company name and representative's name, principal office address (including the address where consumer complaints may be handled), telephone number, fax number, email address, business registration number, mail-order business registration number, and the name of the person in charge of personal information management on the initial service screen of the Site in a manner that is easily accessible to Users. However, the details of these Terms may be made available via a linked page.

3.2
The Company may amend these Terms to the extent such amendments do not violate the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Basic Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, the Framework Act on Consumers, and other related laws and regulations.

3.3
If the Company amends these Terms, it shall notify Users by stating the effective date and the reason for the amendment, posting the current and revised terms on the Site from at least seven (7) days prior to the effective date until the day before the effective date. The Company shall also notify Users through means such as the email address provided by the Member. However, if the amendments are unfavorable to Users, the Company shall provide notice or notification with a prior grace period of at least thirty (30) days. In such cases, the Company shall present the changes in a manner that is easy for Users to understand.

3.4
When providing notice to Member, the Company may notify Member via the email address specified by the Member. In the case of notices to many Member, the Company may substitute individual notice by posting such notice for at least one (1) week on the Notice board on the Site. However, matters which may have a material impact on a Member's transaction shall be notified to such Member individually.

3.5
Amendments to these Terms shall apply only to agreements executed after the effective date of the amended Terms; with respect to agreements executed prior to such effective date, the previous version of the Terms shall continue to apply. Notwithstanding the foregoing, if an existing User who has already entered into an agreement expresses the intent to have the amended Terms apply by transmitting such intent to the Company during the public notice period in accordance with Paragraph 3 above, and the Company consents thereto, the amended Terms shall apply.

4. Rules Not Provided Herein

Any matters not expressly stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Guidelines on Consumer Protection in Electronic Commerce established by the Fair Trade Commission, other relevant laws and regulations, or generally accepted commercial practices.

5. Use of Services

5.1
The Services provided by the Company are as follows:

5.1.1
Providing information regarding products, and entering into and performing purchase agreements;

5.1.2
Providing information on new products and Company updates;

5.1.3
Providing services related to electronic commerce, including mail order sales;

5.1.4
Other services as may be determined by the Company.

5.2
Users may utilize the Services by providing the information required for product purchase on the Site without registering as a Member in accordance with Article 6. In such cases, Users are required to enter the relevant information each time they make a purchase request.

5.3
When a User submits a product purchase request on the Site, the User shall be deemed to have agreed to the contents of these Terms.

5.4
Users must accurately provide all information required by the Company when submitting a purchase request. Should any or all of the information provided prove to be false or inaccurate, the Company may refuse the purchase request or terminate an already executed purchase agreement.

6. Member Registration

6.1
Users may apply for member registration (hereinafter referred to as the "Member Registration") on the Site's member registration page (https://laderach.com/kr-en/) by providing their name, email address, and password, and by entering their address, telephone number, payment information, and any other information required.

6.2
Upon receipt of a registration application from a User, the Company shall determine whether to approve the registration. If the Company approves Member Registration, such approval shall be notified to the User, and Member Registration shall be deemed completed at the time the notification is received by the User.

6.3
The Company may refuse Member Registration application in any of the following circumstances, and shall not be obligated to disclose the reasons for such refusal:

6.3.1
Where any or all of the information provided in the registration application is found to be false, omitted, or erroneous;

6.3.2
Where, as of the date of application, the User is under the age of fourteen (14);

6.3.3
Where the User's membership has previously been revoked in accordance with Article 8, Paragraph 2 of these Terms;

6.3.4
Where the User has otherwise breached these Terms in the past;

6.3.5
Where there exist any other unavoidable grounds for refusing Member Registration.

7. Modification of Registration Information

7.1
In the event of any change to their registration information, Member shall promptly access the member information modification page on the Site (https://laderach.com/kr-en/) and follow the prescribed procedures to update such information.

7.2
The Company shall not be liable for any damages arising from a Member's failure to complete the procedures to update their registration information.

8. Withdrawal of Membership and Loss of Membership Status

8.1
Member may, at any time, request withdrawal of membership through the Member withdrawal page on the Site(www.laderach.com/kr-en/). Unless it is prevented by technical difficulties or other exceptional circumstances, the Company shall process such withdrawal requests without undue delay.

8.2
If a Member falls under any of the events set out in Article 6, Paragraph 3, or otherwise breaches any provision of these Terms, the Company may, without prior notice, restrict or suspend the Member's status.

8.3
If, after the restriction or suspension of membership in accordance with Paragraph 2 above, the same or similar act is repeated two or more times, or the cause is not rectified within thirty (30) days, the Company may revoke the Member's status and delete the registration..

8.4
The Company shall not be liable for any damages arising from the measures taken pursuant to the preceding paragraphs, except in cases of willful misconduct or gross negligence on the part of the Company.

9. Management of Email Address and Password

9.1
Member shall be responsible for properly managing their email address and password required to log in to the Site (hereinafter referred to as the "Login Information") and shall ensure that such information is not disclosed to any third party.

9.2
Member shall not allow any third party to use, transfer, or lend their Login Information.

9.3
Member shall be solely responsible for all acts performed using their Login Information by any third party.

10. Purchase of Products

10.1
Users may apply to purchase products on the Site by reviewing the order details, clicking the "Order" button, and submitting all required information.

10.2
A purchase agreement is formed when, following a User's application to purchase, the Company sends an order confirmation by email and such confirmation is received by the User or, at the latest, when the Company dispatches the product.

10.3
The Company may refuse to accept a User's purchase application under any of the following circumstances:

10.3.1
When an order is placed for a product that is out of stock due to a system error or it is confirmed that supply at the ordered price is impossible due to significant price fluctuations;

10.3.2
If the purchase application contains false, omitted, or erroneous information;

10.3.3
If the purchase is for commercial (resale) purposes or is reasonably deemed by the Company to be for such purposes based on the circumstances of the transaction (the Company's policies shall determine the criteria for recognizing commercial purchases, as well as the rejection or cancellation of such purchases);

10.3.4
If the Company determines that there are significant technical difficulties in accepting the purchase application;

10.3.5
If it is identified that the purchase application has been submitted by a Member whose membership has been restricted or suspended under Article 8, Paragraph 2;

10.3.6
Any other reasons comparable to the above.

10.4
Where an agreement is executed with a minor, the Company shall provide notice that such agreement may be cancelled by the minor or the minor's legal representative unless the necessary consent of the legal representative has been obtained.

10.5
If a User engages in improper conduct or violates these Terms, the Company may cancel or terminate the purchase agreement or take any other appropriate measures.

10.6
The scope of Services provided (including eligible shipping destinations and address registration) shall be limited to the Republic of Korea.

11. Payment of Fees

11.1
Payment for products, including the product price, value added tax (VAT), shipping charges, and any other related fees (hereinafter referred to as the "Product Price"), may be made using one of the following methods only:

11.1.1
Payment by prepaid cards, debit cards, credit cards, or other cards;

11.1.2
Payment via electronic money;

11.1.3
Payment by means of gift certificates contracted with or approved by the Company;

11.1.4
Online wire transfer or mobile phone payment;

11.1.5
Any other electronic payment method recognized by the Company.

11.2
When using any of the foregoing payment methods, Users shall comply with the terms and conditions separately established by the respective payment service provider. Users shall resolve any disputes arising in connection with the use of such payment methods at their own responsibility.

12. Delivery of Products

12.1
Unless exceptional circumstances arise, the Company shall dispatch the products immediately following successful completion of payment procedures in accordance with Article 11, Paragraph 1.

12.2
In the event delivery is delayed or impossible due to insufficient inventory, product discontinuation, or any other reason, the Company shall notify the User thereof via email.

13. Withdrawal of Purchase Application, Exchange, and Return of Products

13.1
A User who has entered into an agreement to purchase a product with the Company may withdraw the purchase application within seven (7) days from the date of receipt of the written agreement details pursuant to Article 13(2) of the Act on Consumer Protection in Electronic Commerce (hereinafter referred to as "E-Commerce Act"). Provided, however, if delivery of the product occurs after delivery of such written agreement details, withdrawal may be made within seven (7) days from the date the product is received or the date supply of the product commences, whichever is later. Where otherwise prescribed by the E-Commerce Act, such provisions shall govern.

13.2
Notwithstanding the foregoing, Users may not exchange or return products in any of the following circumstances:

13.2.1
Where loss or damage to the product is attributable to the User (excluding cases where the packaging was opened for the purpose of checking the product's contents);

13.2.2
Where the value of the product has been substantially diminished due to use or partial consumption by the User;

13.2.3
Where the value of the product has been substantially diminished to the extent that resale is difficult due to the passage of time;

13.2.4
Where the product is individually manufactured to order, and the User was notified of and provided written (including electronic means) consent to such restriction prior to the transaction.

13.3
Notwithstanding Paragraph 2, where the Company has failed to clearly indicate in an easily accessible manner that withdrawal of application or return/exchange is restricted, or to provide a sample for trial, the User's rights to withdrawal or return/exchange under items (2) through (4) of Paragraph 2 shall not be restricted.

13.4
Notwithstanding Paragraphs 1 and 2, if the product supplied is inconsistent with what was displayed, advertised, or contracted for, the User may withdraw the purchase application, request an exchange, or return the product within three (3) months of receipt, or within thirty (30) days of discovering or having reasonable grounds to discover such inconsistency, whichever is earlier.

13.5
If a User requests an exchange in accordance with this Article but the relevant product is out of stock, such request shall be processed as a return.

13.6
The responsibility for return shipping and any other necessary costs in connection with a return or exchange shall rest with the party at fault. Notwithstanding the foregoing, in cases of product defects or incorrect delivery, the Company shall bear such costs; however, where return or exchange is due to change of mind, the User shall bear such costs.

14. Handling of Personal Information

The Company shall lawfully handle the personal information of Users acquired in connection with use of the Services in accordance with its separately established Privacy Policy.

15. Obligations of Users

Users shall not engage in any of the following acts:

15.1
Providing false information at the time of application or modification;

15.2
Illegally using another person's information;

15.3
Altering information posted on the Site;

15.4
Transmitting or posting information (including computer programs, etc.) other than as prescribed by the Company;

15.5
Infringing upon the copyrights or other intellectual property rights of the Company or any third party;

15.6
Damaging the reputation of or interfering with the business of the Company or any third party;

15.7
Posting or disclosing on the Site any obscene, violent messages, images, sounds, or other content that is contrary to public order or morals.

16. Interruption of Services

16.1
The Company may, without prior notice to Users, suspend all or part of the Services in the event of system maintenance, failure of communication facilities, acts of God, or other similar reasons.

16.2
The Company shall compensate Users or third parties for damages incurred as a result of temporary interruptions to the provision of Services as set forth in Paragraph 1, unless the Company proves that there was no intent or negligence on its part.

17. Prohibition on Assignment of Rights and Obligations

Users shall not assign, create security interests in, or otherwise dispose of any rights, obligations, or contractual status under these Terms to any third party without the prior written consent of the Company.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable under the Act on the Regulation of Terms and Conditions or other applicable laws and regulations, the remaining provisions shall remain in full force and effect.

19. Governing Law and Jurisdiction

19.1
Any disputes arising between User and the Company in connection with electronic commerce transactions shall be governed by the laws of the Republic of Korea.

19.2
Any litigation arising in connection with electronic commerce transactions between User and the Company shall be brought before a court of competent jurisdiction in accordance with the Civil Procedure Act of the Republic of Korea.

Privacy Policy

Privacy Policy

Privacy notice

Läderach Korea Co., Ltd. ("Läderach Korea", "we", "us", or "our") complies with the provisions of the Personal Information Protection Act ("PIPA") and related laws and regulations to protect the freedom and rights of data subjects, and lawfully processes and safely manages personal information. In accordance with Article 30 of the PIPA, we establish and disclose the following Privacy Policy to inform data subjects of the procedures and standards for processing and protecting personal information, and to enable prompt and smooth handling of related grievances.


Table of Contents

  1. Purpose, Items, and Retention Period of Personal Information
  2. Procedures and Methods for Destruction of Personal Information
  3. Provision of Personal Information to Third Parties
  4. Entrustment of Personal Information Processing
  5. Cross-Border Transfer of Personal Information
  6. Security Measures for Personal Information
  7. Installation and Operation of Automatic Personal Information Collection Devices and How to Refuse
  8. Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them
  9. Personal Information Management and Grievance Handling Departments
  10. Remedies for Infringement of Rights and Interests of Data Subjects
  11. Changes to the Privacy Policy
Purpose, Items, and Retention Period of Personal Information

Läderach Korea collects and uses personal information within the minimum scope necessary to provide services.

1.1
Items of Personal Information Processed Without Data Subject's Consent in Accordance with Relevant Laws

Läderach Korea processes the following personal information items without the consent of data subjects in accordance with relevant laws:

Items Collected

Purpose of Collection

Period of Retention and Use

Legal Basis

ID, Password, Name, Date of Birth, Email Address, Phone Number

Confirmation of membership registration intention, identification and authentication for member services, maintenance and management of membership status, prevention of fraudulent use of services

Until membership withdrawal or achievement of purpose of use

Article 15(1)4 of the PIPA (Performance of Contract)

Name, Phone Number, Address, Email Address

Product delivery, service provision, sending contracts and invoices, payment and settlement, handling consumer complaints or disputes

5 years after transaction completion

Article 15(1)4 of the PIPA (Performance of Contract)

Name, Account Number, Credit Card Information, Bank Account Number and other payment-related information

Payment and settlement

5 years after transaction completion

Article 15(1)4 of the PIPA (Performance of Contract)

Access IP, Cookies, Service Usage Records, Access Logs

Service usage statistics, security, prevention of fraudulent use

Until membership withdrawal or achievement of purpose of use

Article 15(1)4 of the PIPA (Performance of Contract)


1.2
Items of Personal Information Processed with Data Subject's Consent

Läderach Korea processes the following personal information items with the consent of data subjects in accordance with Article 15(1)1 and Article 22(1)7 of the PIPA:

Items Collected

Purpose of Collection

Period of Retention and Use

Name, Address, Mobile Phone Number, Email Address, Browsing History, Purchase History

Advertising and customized service provision

Until membership withdrawal or consent withdrawal

Date of Birth, Gender, Interests

Customized product recommendations, marketing analysis

Until membership withdrawal or consent withdrawal

Social Login Information

Simple login service provision

Until membership withdrawal or consent withdrawal

Location Information

Store guidance, regional promotion information provision

Until membership withdrawal or consent withdrawal


1.3
Cases and Periods of Exceptional Continued Retention of Personal Information

Notwithstanding paragraphs 1 and 2 above, personal information shall be retained until the end of the relevant period in the following cases:

1.3.1
Where investigation or inquiry is in progress due to violation of relevant laws and regulations: Until the completion of such investigation or inquiry;

1.3.2
Where credit and debt relationships remain due to website use: Until the settlement of such credit and debt relationships; and

1.3.3
Where continued retention is required by other laws: Until the end of such period

  • Records of contracts or subscription withdrawal, payment, supply of goods, etc.: 5 years (Article 6(1)2 and 3 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.)
  • Records of consumer complaints or dispute handling: 3 years (Article 6(1)4 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.)
  • Records of display and advertisement: 6 months (Article 6(1)1 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.)
Procedures and Methods for Destruction of Personal Information

2.1
Läderach Korea shall destroy personal information without delay when it becomes unnecessary due to the expiration of the retention period or achievement of the processing purpose.

2.2
When personal information must be retained pursuant to other laws despite the expiration of the retention period consented to by the data subject or achievement of the processing purpose, such personal information shall be transferred to a separate database (DB) or stored in a different storage location. Details regarding retention pursuant to other laws can be found in Section [1] Paragraph 3.

2.3
The procedures and methods for destruction of personal information are as follows:

2.3.1
Destruction Procedure: Läderach Korea selects personal information subject to destruction and destroys it upon approval from Läderach Korea's privacy officer;

2.3.2
Destruction Method: Läderach Korea destroys personal information recorded and stored in electronic file format in a manner that prevents reproduction, and destroys personal information recorded and stored in paper documents by shredding or incineration.

Provision of Personal Information to Third Parties

3.1
Läderach Korea processes personal information only within the scope specified in the purpose of personal information processing, and provides personal information to third parties only in cases falling under Articles 17 and 18 of the PIPA, such as with the consent of data subjects or special provisions in law.

3.2
Läderach Korea provides personal information to the minimum necessary extent with the consent of data subjects in accordance with Article 17(1)1 of the PIPA for smooth service provision in the following cases:

Recipient

Purpose of Provision

Items Provided

Retention and Use Period by Recipient

Läderach (Schweiz) AG (Switzerland)

Integrated member management, global marketing, product and service development

Name, Email Address, Phone Number, Address, Purchase History

Until membership withdrawal

Läderach USA Inc.

Integrated member management, global marketing, product and service development

Name, Email Address, Phone Number, Address, Purchase History

Until membership withdrawal

Läderach Canada Inc.

Integrated member management, global marketing, product and service development

Name, Email Address, Phone Number, Address, Purchase History

Until membership withdrawal

Läderach UK Ltd.

Integrated member management, global marketing, product and service development

Name, Email Address, Phone Number, Address, Purchase History

Until membership withdrawal


3.3
Läderach Korea may provide personal information to relevant agencies without the consent of data subjects in accordance with relevant laws as follows:

Recipient

Purpose of Provision

Items Provided

Retention and Use Period by Recipient

Legal Basis

National Tax Service

Issuance of certification documents for year-end tax settlement simplification

Name, Resident Registration Number, Deductible Transaction Details

5 years from the date of receipt

Article 17(1)2 and Article 15(1)2 of the PIPA (Special provisions in law), Article 165 of the Income Tax Act (Submission of income deduction and tax credit certification documents and administrative guidance)


3.4
Läderach Korea may provide personal information to relevant agencies without the consent of data subjects in emergency situations such as disasters, infectious diseases, incidents/accidents causing imminent danger to life and body, or imminent property loss, in accordance with the "Guidelines for Personal Information Processing and Protection in Emergency Situations" jointly announced by government departments.

Entrustment of Personal Information Processing

4.1
Läderach Korea entrusts personal information processing as follows for smooth handling of personal information operations:

Entrusted Party (Entrustee)

Entrusted Work

Hyundai Glovis Logistics

Product delivery


4.2
When entering into entrustment contracts, Läderach Korea specifies in documents such as contracts the following matters in accordance with Article 26 of the PIPA: prohibition of personal information processing beyond the purpose of entrusted work, technical and managerial protection measures, restrictions on re-entrustment, management and supervision of entrustees, and liability for damages. We also supervise whether entrustees process personal information safely.

4.3
When an entrustee re-entrusts personal information processing to a third party, consent from Läderach Korea is obtained in accordance with Article 26(6) of the PIPA.

4.4
Any changes to the content of entrusted work or entrustees will be disclosed through this Privacy Policy without delay.

Cross-Border Transfer of Personal Information

Läderach Korea transfers personal information collected from service users overseas as follows. As we maintain a principle of full data backup (storage) for recovery in case of data loss due to disasters or calamities, service use is not possible if you refuse cross-border transfer. If you do not wish cross-border transfer, you may withdraw your membership through the website (Menu - My Information - Membership Withdrawal) or request membership withdrawal through the customer center (<phone number>, <email>, <fax number>).

Personal Information Items Transferred

Country of Transfer

Time and Method of Transfer

Recipient

Purpose of Use by Recipient

Retention Period by Recipient

Legal Basis

Name, Email Address, Phone Number, Address, Purchase History

Switzerland

Transmission through network upon data subject's consent

Läderach (Schweiz) AG

Integrated member management, global marketing, product development

Until membership withdrawal

Article 28-8(1)1 of the PIPA (Consent)

Name, Email Address, Phone Number, Address, Purchase History

USA

Transmission through network upon data subject's consent

Läderach USA Inc.

Integrated member management, global marketing, product development

Until membership withdrawal

Article 28-8(1)1 of the PIPA (Consent)

Name, Email Address, Phone Number, Address, Purchase History

Canada

Transmission through network upon data subject's consent

Läderach Canada Inc.

Integrated member management, global marketing, product development

Until membership withdrawal

Article 28-8(1)1 of the PIPA (Consent)

Name, Email Address, Phone Number, Address, Purchase History

UK

Transmission through network upon data subject's consent

Läderach UK Ltd.

Integrated member management, global marketing, product development

Until membership withdrawal

Article 28-8(1)1 of the PIPA (Consent)

ID, Name, Email Address

USA

Transmission through network upon data subject's consent

Amazon Web Services

Cloud server operation

[] days after membership withdrawal

Article 28-8(1)3 of the PIPA (Performance of Contract)


Security Measures for Personal Information

Läderach Korea takes the following measures to ensure the safety of personal information:

6.1
Managerial measures: Establishment and implementation of internal management plans, operation of dedicated organizations, regular employee training

6.2
Technical measures: Access control management for personal information processing systems, installation of access control systems, encryption of personal information, installation and update of security programs

6.3
Physical measures: Access control for computer rooms, data storage rooms, etc.

Installation and Operation of Automatic Personal Information Collection Devices and How to Refuse

7.1
Läderach Korea uses 'cookies' that store and retrieve usage information from time to time to provide individual services and convenience to users.

7.2
Cookies are small pieces of information that the server (http) used for website operation sends to the data subject's browser and are stored on the data subject's PC or mobile device.

7.3
On our managed websites, we use access data including cookies for the following main purposes. When customer information constitutes personal information, such information is processed in accordance with this Privacy Policy.

7.3.1
To improve customer convenience such as maintaining information entered by customers on the website, login status, and shopping cart information

7.3.2
To improve customer convenience such as remembering settings applied by customers to the website including layout, font size, settings, and colors

7.3.3
To provide advertisements suited to customer interests and analyze advertising effectiveness based on customer website browsing history or product purchase history

7.3.4
To suggest recommended products based on customer website browsing history or product purchase history

7.3.5
To operate and improve our products or services and plan new products or services based on customer website browsing history or product purchase history

7.4
Data subjects can allow or block cookies through web/mobile browser option settings. However, refusing cookie storage may cause difficulties in using customized services.

<Cookie Settings>

Web Browser Cookie Settings

  • Chrome: Web browser settings > Privacy and security > Clear browsing data
  • Edge: Web browser settings > Cookies and site permissions > Manage and delete cookies and site data

Mobile Browser Cookie Settings

  • Chrome: Mobile browser settings > Privacy and security > Clear browsing data
  • Safari: Mobile device settings > Safari > Advanced > Block all cookies
  • Samsung Internet: Mobile browser settings > Browsing history > Delete browsing history

7.5
We use advertising distribution services and behavior log analysis tools provided by third-party companies. When customers browse our website, customer-related information recorded on devices such as computers or smartphones may be transmitted to these third-party companies as shown in the table below.

For methods to restrict the use of cookies by each third-party company, please refer to the opt-out or deactivation settings below.

7.5.1
(1) Google Analytics

Our website uses "Google Analytics" provided by Google. We receive the results of Google's collection and analysis of customer browsing history based on cookies set by us or Google, and we can use these results to understand customer usage patterns or utilize them for our services. User information collected, recorded, and analyzed by Google Analytics does not include any information that identifies specific individuals. For Google's data processing with Google Analytics please refer to the relevant sites.

Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/kr/

If personal data is transferred to the USA, this is done on the basis of the consent of the data subject in accordance with Art. 28-8 para. 1 no. 1 PIPA.

(2) Google Tag Manager

Our website uses Google Tag Manager, a service provided by Google LLC (USA), to centrally manage and trigger website tags (e.g. analysis or performance tags).

The Google Tag Manager itself does not create user profiles and does not store any personal data permanently, but processes in particular the following as part of the technical provision:

  • IP address
  • Device and browser information
  • Access and Usage Information

The Google Tag Manager acts as a technical container solution that can be used to integrate and trigger other services. Insofar as other analysis or tracking services are activated via Google Tag Manager, the data protection information described separately applies to them.

The processing is carried out exclusively for the purposes of stable operation, error analysis and the administration of website functions.

If personal data is transferred to the USA, this is done on the basis of the consent of the data subject in accordance with Art. 28-8 para. 1 no. 1 PIPA.

7.5.2
Hotjar: Our website uses "Hotjar". We receive the results of Hotjar's collection and analysis of customer browsing history based on cookies set by us or Hotjar, and we can use these results to understand customer usage patterns or utilize them for our services. User information collected, recorded, and analyzed by Hotjar does not include any information that identifies specific individuals. For Hotjar's data processing, please refer to the relevant site.

Hotjar Terms of Service: https://www.hotjar.com/legal/policies/privacy/

Hotjar Deactivation Settings: https://www.hotjar.com/policies/do-not-track/

Hotjar Privacy Policy https://www.hotjar.com/legal/policies/privacy/

7.5.3
Cloudflare: Our website uses "Cloudflare". We receive the results of Cloudflare's collection and analysis of customer browsing history based on cookies set by us or Cloudflare, and we can use these results to understand customer usage patterns or utilize them for our services. User information collected, recorded, and analyzed by Cloudflare does not include any information that identifies specific individuals. For Cloudflare's data processing, please refer to the relevant site.

Cloudflare Terms of Service: https://www.cloudflare.com/ja-jp/website-terms/

Cloudflare Privacy Policy: https://www.cloudflare.com/ja-jp/privacypolicy/

7.6
For detailed information about cookies and automatic personal information collection devices, please contact the personal information protection department below.

Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them

8.1
Data subjects may exercise their rights (hereinafter referred to as "exercise of rights") with Läderach Korea at any time, including requests for access, correction, erasure, suspension of processing and withdrawal of personal information, and refusal of or requests for explanation of automated decisions. Requests for access to personal information of children under 14 years of age must be made directly by their legal representatives, and data subjects who are minors aged 14 or older may exercise rights regarding their personal information either by themselves or through their legal representatives.

8.2
Exercise of rights may be made to Läderach Korea through written documents, email, facsimile (FAX), etc. in accordance with Article 41(1) of the Enforcement Decree of the PIPA, and Läderach Korea will take action without delay.

  • Data subjects may directly view, modify, or delete personal information on the website under 'My Information > Member Information' at any time, or request access through 'Contact Us'.
  • Data subjects may withdraw consent to the collection and use of personal information at any time through 'Membership Withdrawal'.

8.3
Exercise of rights may also be made through an agent such as a legal representative of the data subject or a person authorized by the data subject. In such cases, a power of attorney in accordance with Form No. 11 of the "Notification on Personal Information Processing Methods" must be submitted.

8.4
The right of data subjects to request access to personal information and suspension of processing may be restricted pursuant to Articles 35(4) and 37(2) of the PIPA, and where personal information is specified as subject to collection in other laws, deletion of such personal information cannot be requested.

8.5
Läderach Korea verifies whether the person exercising rights is the data subject or a legitimate representative.

8.6
Data subjects may exercise their rights with the following department of Läderach Korea. Läderach Korea will make efforts to ensure that the exercise of rights by data subjects is processed promptly.

Department for Receiving and Processing Requests for Access to Personal Information

Department:

Person in Charge:

Address:

Contact: <Phone Number>, <Email>, <Fax Number>

Personal Information Management and Grievance Handling Departments

9.1
Läderach Korea has designated a Data Protection Officer and established a personal information protection department as follows to take overall responsibility for work related to personal information processing and to handle complaints and remedy damages related to personal information processing by data subjects.

Data Protection Officer

Name:

Position:

Contact: <Phone Number>, <Email>, <Fax Number>

Personal Information Protection Department

Department:

Person in Charge:

Contact: <Phone Number>, <Email>, <Fax Number>

9.2
Data subjects may contact the Data Privacy Officer and the responsible department with all inquiries, complaint handling, and damage remedies related to personal information protection that arise while using Läderach Korea's services. Läderach Korea will respond to and handle data subjects' inquiries without delay.

Remedies for Infringement of Rights and Interests of Data Subjects

10.1
Data subjects may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, Korea Internet & Security Agency's Privacy Violation Report Center, etc. to receive remedies for personal information infringement. For other reports and consultations regarding personal information infringement, please contact the following organizations:

10.1.1
Personal Information Dispute Mediation Committee: (no area code) 1833-6972 (www.kopico.go.kr)

10.1.2
Privacy Violation Report Center: (no area code) 118 (privacy.kisa.or.kr)

10.1.5
Supreme Prosecutors' Office: (no area code) 1301 (www.spo.go.kr)

10.1.4
Korean National Police Agency: (no area code) 182 (ecrm.cyber.go.kr)

10.2
Läderach Korea strives to guarantee data subjects' right to self-determination of personal information and to provide consultation and damage remedies for personal information infringement. If you need to report or consult, please contact the following department.

Customer Consultation and Reporting Related to Personal Information Protection

Department:

Person in Charge:

Contact: <Phone Number>, <Email>, <Fax Number>

Changes to the Privacy Policy

11.1
This Privacy Policy is effective from [*]. [*] , 2025.

11.2
Previous privacy policies can be found below:

  • Applied from [*], [*], 20XX ~ [*], [*], 20XX
  • Applied from [*], [*], 20XX ~ [*], [*], 20XX
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