Delivery Information

Delivery Cost

DELIVERY WITHIN JAPAN

  • Cooled deliveries to JP are free of shipping costs from a goods value of 8'640 JPY
  • Cooled shipping & handling fee for goods value below 8'640JPY:
    • Hokkaido: 1'700 JPY
    • North Tohoku: 1'500 JPY
    • South Tohoku: 1'400 JPY
    • Kanto: 1'300 JPY
    • Shin-estu: 1'350 JPY
    • Tokai: 1'380 JPY
    • Hokuriku: 1'400 JPY
    • Kansai: 1'400 JPY
    • Chugoku: 1'400 JPY
    • Shikoku: 1'400 JPY
    • North Kyusyu: 1'700 JPY
    • South Kyusyu: 1'750 JPY
    • Okinawa: 2'600 JPY
  • Postage: Maersk Japan

Delivery Times by Delivery Zone & Online Shop

We are eager to deliver Läderach products in a perfect condition. Nevertheless, our products can be subject to damages due the transportation and the delivery. In such a case, please contact us at [email protected] in order to find a solution together. If everything is delivered to your satisfaction, we would be pleased to receive some positive feedback.

Below our estimated delivery times:

  • Deliveries by Läderach Online Shop to Japan: approx. 3 to 5 days after purchase day
  • Possible exceptions for island and exceptional cases such as natural disasters.
  • Shipping may require additional days depending on the residence area.

Terms of Delivery

Delivery is made worldwide to 5 shipping/delivery zones: Switzerland/Liechtenstein via Online Shop Switzerland, Europe via Online Shop EU, United Kingdom via Online Shop UK, USA via Online Shop USA, Canada via Online Shop CA, Japan via Online Shop JP and for all other countries please select here.

Läderach online shop shall not be held liable for delays caused by events beyond its control, e.g. force majeure, traffic congestion, severe weather conditions or the unusual, unexpected holding of the goods by customs authorities, and such events shall not entitle the customer to withdraw from the purchase contract or claim compensation.

If not all the products ordered are in stock, Läderach online shop is entitled to make part-deliveries.

If the goods cannot be delivered through the fault of the customer, Läderach online shop shall be entitled to withdraw from the contract after three attempts at delivery. No refunds for unsuccessful deliveries (non-collection, incorrect shipping address…).

Payment

Payment to be completed during the checkout with one of the payment method available

Prices

The prices displayed on the product pages contain the legal VAT and further price components.

 

Läderach chocolates

Made with 90% passion and 10% magic