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Läderach Gift Card Terms & Conditions

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These terms and conditions (the Terms of Use) together with any other documents referred to herein (unless otherwise stated), set out the terms and conditions governing your online purchase of our Gift Cards ("Gift Cards") from Läderach Switzerland online (www.laderach.com) and your use of our Gift Cards at Läderach Switzerland online and in stores in Switzerland.

By purchasing and/ or using our Gift Cards, you accept these Terms of Use.
These Terms of Use also bind the user/ redeemer of the Gift Card if that isn't you.
Please read these Terms of Use carefully and ensure that you understand them before purchasing a Gift Card(s) online.
If you do not agree to these Terms of Use, you should not purchase or use our Gift Card(s) online.

How can I buy a Läderach gift card?

Läderach gift cards (“gift cards”) can be purchased at www.laderach.com and in participating Läderach shops.

Gift cards can only be purchased in the following currencies: CHF, EUR, GBP, USD und CAD.

(Digital) gift cards purchased online will only be sent by email to the email address provided during the checkout process.

Gift cards purchased in our shops can be issued in paper or other material form.

The shipping of gift cards is not possible.

If you would like to order more than 100 gift cards, please email [email protected] and someone from Läderach will get back to you usually within the next business day, or call us at +41 55 645 44 44, Monday to Thursday: 8am-12pm and 1pm-5pm (CT), Friday: 8am-12pm and 1pm-4pm (CT).

How can I redeem a Läderach Gift Card?

Läderach gift cards can be redeemed for the purchase of eligible products (see also question: "Are there any restrictions on the use of a Läderach gift card?") at www.laderach.com or in participating Läderach shops. The products to be purchased and the gift card must be in the same currency.

Only one gift card can be used for each purchase on www.laderach.com, while up to 10 cards can be redeemed at the same time in Läderach shops.

Once the purchase is completed, the value of each purchase will be deducted from the gift card balance.

If the value of a purchase exceeds the credit balance on the gift card, the remaining amount must be paid using another payment method (the use of additional gift cards is excluded).

The gift card can be used until its balance has been used up. If the balance on the card is zero, the gift card loses its validity and can no longer be activated or reused.

How can I check the balance of a Läderach gift card?

To check the balance of your gift card, visit our website www.laderach.com/giftcards or contact an employee in one of our shops.

The balance displayed or communicated is not binding and may not show the current balance.

The card balance is updated regularly when you make purchases online or in a shop. In exceptional cases, there may be a delay in updating the card balance. The balance stored in our system is binding.

Are there any fees for a Läderach Gift Card?

No, there are no fees for gift cards.

Does a Läderach Gift Card expire?

No, there is no expiry date for gift cards.

Can I combine several Läderach gift cards?

No, it is not possible to combine several gift cards into one gift card.

Are there any restrictions on the use of a Läderach gift card?

Gift cards cannot be redeemed in shops that do not accept the currency in which they were issued or on websites where purchases cannot be made in CHF. Nor can they be used in Läderach shops operated by Läderach franchise partners.

Gift Cards cannot be used to purchase other gift cards. Gift cards cannot be reloaded, resold, transferred for value or used for unauthorised commercial purposes. Redemption for cash is also excluded.

We do not offer credit top-ups for gift cards. As soon as the credit on a gift card has been used up, a new gift card can be purchased.

Can a gift card be refunded?

No, Läderach gift cards cannot be returned and/or exchanged for cash.

What happens in the event of loss or theft?

The gift card is impersonal and transferable. The Läderach gift card should therefore be treated like cash.

The risk of loss and ownership of the gift card is therefore transferred to the purchaser when the gift card is purchased. Läderach is not responsible if a gift card is lost, stolen, destroyed or used without your authorisation. We do not refund gift cards. If your gift card is lost, stolen or destroyed, you can request a replacement gift card by presenting the gift card ID to shop staff or customer service. The staff will check the remaining balance, cancel the lost gift card and issue a new card with the remaining balance at the time of your request.

Combating fraud

We reserve the right to close customer accounts and require alternative means of payment if a fraudulently obtained gift card is redeemed and/or used for purchases on www.laderach.com or in Läderach shops. We reserve the right to require additional verification of your identity, ownership of the gift card or account or the provision of an additional means of payment before allowing you to use a gift card.

Limitation of Liability

To the extent permitted by law, we accept no liability whatsoever arising from or in connection with the use of gift cards. If a valid gift card does not work, we will replace the defective gift card after appropriate testing. There are no further claims.

Personal Data

No personal data is linked to the gift cards. The only information associated with the gift cards is a card ID and PIN code. Gift cards that are purchased or redeemed online are linked to each purchase or redemption transaction of the card. All personal data collected and processed in connection with the online transaction is subject to Läderach's Privacy Notice. All transactions in connection with the gift cards are recorded. No personal data is recorded for gift cards that are purchased and redeemed exclusively in our shops.

General conditions

As with all orders in the online shop, Läderach's General Terms and Conditions, including the Privacy Policy, also apply to the online purchase of Gift Cards. Gift cards are issued by Läderach (Schweiz) AG, P.O. Box 124, Bleiche 14, CH-8755 Ennenda.

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