Legal hub

To access certain features of the Website, such as the ability to order our products or make inquiries through the Website, you may be asked to provide certain personal details or other information.

You agree that all information you provide through the Website, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Notice, located at Privacy Notice, and you consent to all actions we take with respect to your information consistent with our Privacy Notice. Additionally, you acknowledge and agree that transmissions made over the internet are never guaranteed to be completely private or secure and that messages or information you send to the Website may be intercepted or read by others.

We provide the Website for use only by persons located in the United States who are at least 18 years old. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Website.

We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

If you are a resident of a country outside the United States and otherwise meet the requirements stated above, please update your preferences on our Website to your country and language by using our Country/Language tool at the top left of the Website’s homepage.

You may choose to establish a customer account on the Website by providing your name, email address, and a password you create. If you would like to use our delivery services, you must also provide personal information such as your telephone number and physical address for delivery and billing purposes. You acknowledge that you are responsible for ensuring that the personal information you provide is accurate and up to date before placing any orders, and that you keep your password confidential and not disclose it to anyone.

You agree that all information you provide to create an account or otherwise register with the Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Notice and you consent to all actions we take with respect to your information consistent with our Privacy Notice.

Once your account has been created, you only need to log back into the account to place a new order. Your customer account will also keep track of your purchase history. From within your account, you will be able to modify or update your data at any time. If you would like to delete your account, you may do so by logging into your account, clicking Privacy Settings, and then clicking Delete Account.

Alternatively, you may email us at [email protected] to request that we delete your account; we may need to verify your identify before deleting your account in this manner.

We reserve the right to refuse an order and/or terminate a customer account without notice if the account is in breach of these Terms and Conditions or we determine, in our sole discretion, that such refusal or termination is in our best interests.

We reserve the right to withdraw or amend the Website, and any services we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access or accounts, to some or all parts of the Website.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information required for making a purchase, including contact and shipping information. It is a condition of your use of the Website that all information you provide on the Website is correct, current, and complete, and that you update the information you provided when necessary. The Company disclaims any responsibility for any loss or damage resulting from incorrect contact or shipping information that you have provided or failed to update.

When you create a username, password, or any other piece of information as part of our security or account registration procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. Please sign out of your account at the end of each session.

You are responsible for ensuring that all persons who access the Website through your internet connection or devices are aware of these Terms and Conditions and comply with them.

We reserve the right to disable any username, password, or other identifier, at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions or your account details have been compromised.

The Company’s terms and policies regarding online orders, shipping and delivery, and gift cards may be found by following the appropriate links at the bottom of the Website, specifically, the FAQ and Delivery Information links. The content and policies presented through such links are incorporated into these Terms and Conditions as if fully set forth herein.

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and may be protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Website for your personal, non-commercial use only. You must not access or use for any commercial purposes any part of the Website or any Website or materials available through the Website unless you have obtained written permission from Company. 

In addition, you must not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website;

• Modify copies of any materials from this site;

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; or

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. There are no implied licenses granted by these Terms and Conditions. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

If you believe that any content on the Website violates your copyright, please provide us with the following written information in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 1201–1205) (the "DMCA"):

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

• A description of the copyrighted work that you claim has been infringed;

• A description of where the material that you claim is infringing is located on the Website;

• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

• Your name, address, telephone number and email address (if available); and

• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

DMCA notices should be sent to the Company’s registered copyright agent for notice of claims of copyright infringement:

Paul Cosmovici
244 Fifth Avenue, 2nd Floor # suite-1279,
NEW YORK New York
10001DMCA

notices may also be sent to the above-named agent at [email protected].

The Company name, LÄDERACH, the Company logo, and all related names, logos, product and service names, designs, and slogans, are trademarks of the Company. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

We do not accept any unsolicited ideas or other submissions regarding the Website or any aspect of the Company from outside the Company, including, without limitation, suggestions about creative content, ideas or suggestions about new products or changes to existing products, advertising or promotions, marketing of any products, additions to our Website, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas or any consideration, monetary or otherwise, for this use of such idea.

If, notwithstanding this policy, you submit an unsolicited idea, comment, suggestion, or content, including but not limited to reviews, comments, photographs, video, or feedback (collectively, “Submissions”) to us, you understand and acknowledge that such Submissions are not submitted in confidence and we assume no obligation, expressed or implied, by considering them. You further understand that we shall exclusively own all known or hereafter existing rights to Submissions everywhere in the world, and that such Submissions are hereby irrevocably assigned to us.

Without limiting the foregoing, to the extent any such assignment is deemed unenforceable, or to the extent necessary for Company to utilize your submission, you hereby grant Company an irrevocable, perpetual, world-wide license to use the Submissions and any associated intellectual property in any manner, in any medium now known or hereafter developed, without compensation to you.

You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree that you will not attempt (or encourage or support anyone else’s attempt) to access or use the Website in a manner that could harm the Company or a third party. You further agree not to use (or encourage or support anyone else’s attempt to use) the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation, or in violation of our or any third party’s intellectual property or other proprietary or legal rights. 

• To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or that, as determined by us, may harm the Company or users of the Website, or expose them to liability.

You further agree not to:

• Upload, transmit, or distribute to or through the Website any computer viruses, worms, or any software intended to damage or alter a computer system or data.

• Send through the Website any unsolicited or unauthorized advertising, promotional materials, junk mail, or spam, or any harassing or abusive material or any other unlawful material.

• Interfere with, disrupt, or create an undue burden on servers or networks connected to the Website, or violate the regulations, policies or procedures of such networks.

• Attempt to gain unauthorized access to the Website (or to other computer systems or networks connected to or used together with the Website), whether through password mining or any other means.

• Perform text and data mining activities under Art. 4 of the EU Directive on Copyright in the Digital Single Market or under any other applicable law related to artificial intelligence.

• Use software or automated agents or scripts to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site.

The information and content presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

The Website may include content provided by third parties. All statements and/or opinions expressed in these materials, and all documents, images, sounds, and content of any manner and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Some products may only be available online through the Website or may only be offered for sale in one of our physical stores in the United States. Additionally, some of our products may only be available in limited quantities or during certain time periods.

We make every reasonable effort to display our products on the Website as accurately as possible. However, various factors, including the display and color capabilities of your computer monitor or device screen, may affect how the products appear to you. We are not responsible for the display of any color, texture or other detail of our products on your computer or device and cannot guarantee complete accuracy in this respect.

To ensure that your order is fulfilled as expected, you must maintain current, accurate, and complete contact and delivery address information, either through your account or as a guest. We disclaim all responsibility for our inability to deliver your order, or any effects on the products in your order attributable to untimely delivery if such information is not provided and maintained.

We disclaim all responsibility for orders that are lost, stolen, spoiled, or become undeliverable due to natural disasters or other catastrophic events, war, riot, government actions or executive orders, public health emergencies, disruptions to third-party infrastructure providers, strikes, or any other event that renders performance of the delivery obligations impracticable or impossible. Should one of these conditions occur, we will consider your request for a refund.

The Website may include features and functionality that permit interaction with other sites, including any applications offered on or controlled by such websites or their owners, that are not under our control, including websites of various social media websites or platforms (collectively, “Third-Party Linked Sites”). We provide these features and links solely as a convenience and do not endorse any Third-Party Linked Sites. Company is not responsible for the contents or transmissions of any Third-Party Linked Sites, or for the terms of service or privacy practices of any such Third-Party Linked Sites or their respective websites. You should carefully read the terms and policies of any website you visit or with which you engage. 

If you make any claim regarding Company, or any content found on or related to the Website on any Third-Party Linked Site in violation of the provisions of these Terms and Conditions, you shall be the sole author of such claim and shall be solely liable for such claim.

You may not, without our prior written permission, frame or inline link any of the content of our Website or incorporate into another website or other service any of our material, content or intellectual property. The fact that the Website may be linked to third-party websites does not indicate that we have granted permission to link, and does not constitute an affiliation with, endorsement of, or recommendation of such third-party websites. 

You may choose to receive informational emails or marketing emails (collectively, “Communications”) about new or existing Website features or Company’s products, promotions, or other offerings by signing up to receive them on the Website, when available. By choosing to receive Communications, you agree and consent to receive emails from us, which may include links to content on the Website. You may unsubscribe from Communications at any time by clicking the “Unsubscribe” link at the bottom of any email that you receive from us or by contacting us pursuant to the Privacy Notice.

We reserve the right to either modify or discontinue certain Communications, at any time with or without notice to you. The Company also reserves the right to unsubscribe a user from the Communications service, without notice, and at our sole discretion. The Company will not be liable to you or to any third party should we exercise such right.

Company may terminate your right to use the Website, with or without cause, at any time in its sole discretion, including, without limitation, upon your violation of these Terms and Conditions. In the event of termination, all representations, warranties, indemnifications, and promises made by you shall survive.

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE, APP, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE OR APP LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVERS THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH IT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY AND/OR ITS AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, GOODWILL OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, THE DELAY OR INABILITY TO USE THE WEBSITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES AND/OR FUNCTIONALITY OF THE WEBSITE, OR FOR ANY CONTENT, PRODUCTS OR SERVICES OBTAINED OR PURCHASED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF COMPANY AND/OR ANY OF ITS AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS OR ASSIGNS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDLESS OF THE FORM OF ACTION YOU MAY ASSERT, YOUR SOLE AND EXCLUSIVE REMEDY AND THE COMPANY’S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION ARISING IN ANY WAY IN CONNECTION WITH THESE TERMS AND CONDITIONS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE LIMITED, AS LIQUIDATED DAMAGES, TO A SUM EQUAL TO THE PURCHASE PRICE YOU PAID TO US. THE EXISTENCE OF MORE THAN ONE CLAIM SHALL NOT ENLARGE THIS LIMIT.

UNDER NO CIRCUMSTANCES SHALL COMPANY AND/OR ANY OF ITS AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS OR ASSIGNS BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE WEBSITES, YOUR DATA OR YOUR ACCOUNT, IF ANY, OR THE INFORMATION CONTAINED THEREIN. WE RESERVE THE RIGHT AT ALL TIMES TO DISCLOSE ANY INFORMATION THAT WE DEEM NECESSARY TO COMPLY WITH ANY APPLICABLE LAW, RULE, REGULATION, LEGAL PROCESS OR GOVERNMENTAL REQUEST. YOU WAIVE AND HOLD HARMLESS COMPANY AND ITS AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS AND ASSIGNS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN AS A RESULT OF ANY SUCH DISCLOSURE. COMPANY MAKES NO REPRESENTATION THAT THE WEBSITE IS APPROPRIATE OR AVAILABLE FOR USE AT LOCATIONS OUTSIDE OF THE UNITED STATES. ACCESS TO THE WEBSITE FROM TERRITORIES WHERE SUCH SERVICES ARE ILLEGAL IS STRICTLY PROHIBITED. IF YOU ACCESS THE WEBSITE FROM A LOCATION OUTSIDE OF THE UNITED STATES, YOU ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL AND OTHER APPLICABLE LAWS.

IN STATES AND JURISDICTIONS IN WHICH LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE PROHIBITED, SUCH LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED. 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website, including, but not limited to, any use of the Website’ content, Website, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Website. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

These Terms and Conditions shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflicts of laws principles. Venue for any dispute concerning, involving, or in any way related to these Terms and Conditions shall lie exclusively in the federal and state courts of Texas and the parties hereby consent to jurisdiction in such courts.

Any disputes arising from or related to these Terms and Conditions or their enforceability, or the business relationship between the parties, shall be finally settled by binding, confidential arbitration administered by and conducted in accordance with the applicable rules of the Judicial Arbitration and Mediation Services (“JAMS”). The arbitration shall be conducted by a single arbitrator selected using the rules and procedures for arbitrator selection under JAMS’ Streamlined Procedures or JAMS’ Optional Expediated Arbitration Procedures, to be decided by us in our sole discretion, in JAMS’ Comprehensive Arbitration Rules and Procedures in effect on the date of the commencement of the arbitration to be held in the State of Texas, in a location determined by the arbitrator (provided that such location is reasonably convenient to claimant), or at such other location as may be mutually agreed upon by the parties. All aspects of the arbitration proceedings shall be in English. The decision of the arbitrator shall be final and binding on the parties, and judgment may be entered on the arbitration award and enforced by any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not govern these Terms and Conditions. The prevailing party shall be entitled to recover its reasonable legal costs relating to that aspect of its claim or defense on which it prevails, and any opposing costs awards shall be offset. Notwithstanding the foregoing, Company shall have the right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction to obtain injunctive or other relief against you in the event that, in the opinion of Company, such action is necessary or desirable. The parties agree that, notwithstanding any otherwise applicable statute(s) of limitation, any proceeding within the scope of this paragraph shall be commenced within two years of the acts, events, or occurrences giving rise to the claim.

You consent to service upon you of any required notice or process concerning or relating to these Terms and Conditions to be solely by registered mail or overnight courier with proof of delivery, except in the event that you have not provided a postal mail address, in which case you consent to service by any lawful means. 

Regarding any dispute with us or our affiliates, you waive any right you may have to trial by jury and to commence or participate in any class action.

You will reimburse us or our Affiliates for its legal fees, costs, and disbursements associated with any successful effort to enforce its rights under this Agreement.

Both you, us and our affiliates agree that, in the event that there are seventy-five (75) or more individual requests for arbitration of a similar nature filed against us or our affiliates within an approximately thirty-day period or otherwise in close proximity, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – they may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Mass Arbitration”). The parties agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Mass Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Mass Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Mass Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section. Notwithstanding the foregoing, the parties may settle claims on a class-wide basis if the parties deem such settlement to be appropriate.

YOU AND COMPANY EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN LITIGATION, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. YOU AND COMPANY AGREE TO WAIVE ANY RIGHT TO BRING OR TO PARTICIPATE IN SUCH AN ACTION IN ARBITRATION OR IN COURT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTWITHSTANDING THE FOREGOING, THE PARTIES RETAIN THE RIGHT TO PARTICIPATE IN A CLASS-WIDE SETTLEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND COMPANY WAIVE THE RIGHT TO A JURY TRIAL.

Nothing contained in this section or elsewhere in these Terms and Conditions shall be construed to limit remedies or relief available pursuant to statutory or other claims that we, our affiliates, or our respective artist, representatives and providers may have under separate legal authority, including, without limitation, any claim for intellectual property infringement.

All information posted on the Website is subject to change at any time. Any material on the Website may be out of date at any given time, and we are under no obligation to update such material. In addition, we may revise and update these Terms and Conditions at any time at our sole discretion. All changes are effective immediately when we post them, and any material modifications will only be applied prospectively. We will make such changes by posting them on the Website. You should check the Website for such changes regularly, so you are aware of any changes, as they are binding on you. Your continued access to the Website after such changes demonstrates your acceptance of those changes.

If any part of these Terms and Conditions shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms and Conditions, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

The failure of Company to partially or fully exercise any rights or the waiver of Company of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Company or be deemed a waiver by Company of any subsequent breach by you of the same or any other term of these Terms and Conditions. The rights and remedies of Company under these Terms and Conditions and any other applicable agreement between you and Company shall be cumulative, and the exercise of any such right or remedy shall not limit Company’s right to exercise any other right or remedy. The Terms and Conditions and our Privacy Notice constitute the sole and entire agreement between you and Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website. 

This Privacy Notice applies to the Personal Information that we obtain in various contexts, including when you:

• Access or use our Services
• Communicate with us over email or text message, or otherwise via the Services
• Engage with us on social media
• Provide Personal Information as otherwise described in this Privacy Notice

We may provide different or additional privacy notices in connection with certain activities, programs, and offerings. Additionally, we may provide additional “just-in-time” notices or notices at collection that may supplement or clarify our privacy practices or provide you with additional choices regarding your Personal Information.

We use the term “Personal Information” – also called “personal data” or “personally identifiable information” in the laws of some jurisdictions – to refer to information that reasonably identifies, relates to, describes, or can be associated with you. Data that has been deidentified or that otherwise cannot reasonably be related back to a specific person is not considered Personal Information. The precise definition of Personal Information may vary depending on your place of residence.

The following are the categories and types of Personal Information that we may collect from or about you, depending on how you interact with the Website or through our Services:

• Identifiers, such as your name, email address, physical address, and telephone or mobile number;
• Device and online identifiers and related information, including internet protocol (IP) address, data collected from cookies and other online tracking technologies, username and password that you use to create an account with us, and similar unique identifiers;
• Commercial information related to products or services that you purchase, obtain or consider purchasing through the Services;
• Internet or other electronic network activity information on our Website;
• Non-precise geolocation information;
• Any other Personal Information that you voluntarily provide us.

We may collect information that is not Personal Information (“Non-Personal Information”), which may include anonymous or aggregate data, or information lawfully made available from federal, state, or local government records. Because Non-Personal Information does not personally identify you, we may collect, use and disclose Non-Personal Information for any purpose permitted by applicable law. In some instances, we may combine Non-Personal Information with Personal Information, in which case the combined information will be treated by us as Personal Information to the extent that it may be used to personally identify you. We reserve the right to develop and derive aggregate data (meaning information that relates to a group or category of individuals, from which individual identities have been removed) from Personal Information to enhance and maintain the Website or our Services, and such aggregate data will be treated as non-Personal Information.

Personal Information You Provide

We collect Personal Information that you provide to us directly. This may include, but is not limited to:

• Information you provide when you contact us via phone, email or text message, through other Internet-enabled communications, or in Stores;
• Information you provide when you sign up for newsletters or other communications;
• Information you provide to sign up for a welcome item, birthday item, or other promotional program that we may occasionally offer;
• Information you provide when you create a user profile or an account with us;
• Information you provide if you post content to our site, such as a product review;
• Information you provide if you complete quizzes, enter sweepstakes or other giveaways;
• Details relating to purchases or other transactions that you carry out through our Services, including any orders that you ask us to fulfill;
• Any other Personal Information that you provide us on or through the Services.

Personal Information We Collect Automatically

Company, our service providers, or our third-party partners may also automatically collect information, including Personal Information, from you when you visit our Website and use or interact with our Services. While some of this information does not enable us to directly identify you or other users, that information may still be considered Personal Information under applicable privacy laws. Such information may include data collected by the following methods:

• Cookies and Similar Technologies
"Cookies" are short lines of computer code placed in your web browser by a website. Pixels, web beacons, tags, and similar technologies (collectively, “Tags”) are small bits of code added to a website, email, advertisement, or other location, that collect data to facilitate and enhance your communication and interaction with that website or for advertising and marketing purposes. We or our vendors may store information on your device as a cookie or may use other data collection technologies such as Tags on our Website to collect data related to your use of the Services. Such data may include, without limitation, the address of the websites you visited before and after you visited the Website, the type of browser you are using, your Internet Protocol (IP) address or mobile device identifier, the pages on the Website you visited and what links you clicked on, and the region where your device is located. We may use this data to determine how much time visitors spend on each page of our Website, how visitors navigate throughout the Website, which products or Website features a user clicks on, and how we may tailor our web pages to better meet the needs of visitors.

• Session Replay
We use session replay technology to help us understand how users interact with our Website and to improve their experience. Session replay technology captures various interactions that a user may have with our Website—such as clicks, scrolling, and keystrokes—that permit us to identify usability issues and optimize our Website content and presentation based on users’ interactions. We may use third-party session replay technology tools through service provider Hotjar, and data collected through such session replay tools may be transmitted to Hotjar solely for our own analytic purposes. All data recorded through session replay technology is anonymized before it is transmitted to Hotjar, and sensitive data is not collected, stored or transmitted in connection with our session replay activities.

If you would like to opt out of session replay recording on our Services, please click the following link and follow the instructions provided there: https://www.hotjar.com/opt-out. You must separately opt out of Hotjar for every browser and every device. For more detailed information about Hotjar and the data that we collect through it, please consult the Data Privacy Declaration of Hotjar under the following link: https://www.hotjar.com/privacy.

• Website Analytics
We may work with third-party vendors who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Website. One such provider is Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the Website. By using the Website and accepting cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to the currently available opt-outs for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/. You may obtain additional information about Google Analytics by visiting the section titled “How Google uses information from sites or apps that use our services,” located at www.google.com/policies/privacy/partners/.

• Social Media Platforms and Networks
If you interact with our content on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (such as Instagram, Facebook, TikTok, Bing, or Google) in connection with our Services, we may receive information about visitor interactions with our content that such platforms provide or make available to us. Please review the privacy notices and settings of the social media platforms and networks that you use for more information about their privacy practices.

• Geolocation Data
We may collect information about your general location if you provide your physical address or postal/zip code, or we may determine your general location based on your IP address, and may use this information for analytics, website improvement, and to personalize your experience. If you choose to click the “Find my location” button on our Website to find nearby Stores, you consent to our using precise geolocation technology to facilitate location-based services. With such consent, we or our third-party providers may collect more precise geolocation data through GPS, Wi-Fi, or other similar methods, such as the Google Maps Application Programming Interface, to find your closest Stores. By using these services, you are directing us to share your geolocation data with Google, and use of the Google Maps feature and content is subject to the Google Maps End User Additional Terms of Service and Google's Privacy Policy.

• Other Sources
We may obtain information about you from other sources, such as data analytics providers, third-party data providers, payment processors, fraud prevention vendors, vendors that provide other services on our behalf, or publicly available sources.

You may create a user account directly on our Website to enjoy additional features and streamline future purchases. To create an account, you must provide your first name, last name, a valid email address, and a password. Without this required information, we will be unable to process your account registration.

Alternatively, you may link your existing Facebook account or Google Account during our account creation process.

• Registration through Facebook Connect

If you choose to register via Facebook Connect during sign up on our Website, you will be automatically connected to the Facebook platform. There, you can log in using your Facebook username and password, and your Facebook profile will be linked to our Website and Services. This link gives us access to the data you have archived with Facebook, which may include your Facebook name, profile photo, email address, Facebook ID, friends, likes, date of birth, gender, country, and preferred language.

This information will be used to create and customize your account with us, based on your consent to share this information by registering through Facebook Connect. You may revoke this consent at any time, which shall affect all future transactions thereafter.

• Registration through Google

If you choose to register via Google during sign up on our Website, you will be automatically connected to Google’s platform. There, you can log in using your Google username and password, and your Google profile will be linked to our Website and Services. This link gives us access to certain data associated with your Google profile, which may include your full name, profile photo, email address, and other information you may have provided to Google.

This information will be used to create and customize your account with us, based on your consent to share this information by registering through Google. You may revoke this consent at any time, which shall affect all future transactions thereafter.

We use Personal Information and other information as described herein including for the following purposes:

• To contact you about our Services and to provide our Services to you;
• To fulfill orders that you make on our Website or through our Services;
• To create, maintain, customize, and secure your account with us, and to personalize your experience on the Website or Services;
• To send you requested newsletters, updates, or other information;
• To send you requested product information;
• To operate the Website and to provide you with any specific services that you have requested;
• To deliver content and product and service offerings relevant to your interests, including through marketing and advertising;
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for payments or billing;
• To help maintain the safety, security, and integrity of our Website, Services, databases and other technology assets, and business;
• For internal research; for technological development and demonstration; and to improve, upgrade, or enhance the functionality of our Website and Services;
• For detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity;
• To investigate suspected fraud, harassment, or other violations of any law, rule, or regulation, or the policies for the Website;
• As required by law or legal process;
• To respond to your direct inquiries;
• To add you to our mailing lists and send you emails from time to time; and
• For any additional purposes to which you specifically consent.

Besides using your Personal Information ourselves, we may send your Personal Information and other information to other companies, affiliates, and third parties in the following instances:

• Service Providers and other Third-Party Processors. We may disclose your Personal Information to third parties who may use your information to provide us services such as website hosting, data analysis, infrastructure provision, information technology services, customer service, e-mail services, transactional SMS text delivery services, payment processing, physical delivery services, auditing, and anti-fraud monitoring. These third parties may have access to Personal Information that is necessary to perform their functions, but they are only permitted to use such information in connection with performing services for us. They are not authorized by us to use the information for their own benefit.

◦ For products purchased through our Services, we use Ayden N.V. as our payment processor. We do not receive or process your payment information, which is instead collected and processed through Ayden’s payment processing platform. Please see Ayden’s privacy notice and terms of use for additional information.

• Business and Advertising Partners. We may share Personal Information with our business partners, which may include information shared for the purposes of marketing or interest-based advertising. If you provide any user information via an advertiser promotion, please be aware you are directly providing your user information to that advertiser.

• Legal Compliance and to Defend Our Rights. We may disclose Personal Information and other information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process, including to respond to requests from public and government authorities from jurisdictions outside your country of residence; (c) to enforce our terms and conditions; (d) to protect our operations or those of any of our affiliates; (e) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (f) to allow us to pursue available remedies or limit the damages that we may sustain.

• Business Transfers. We may disclose your Personal Information and other information to third parties in connection with a corporate restructuring, acquisition, or divestiture.

• Aggregated or Non-Personal Information. We may disclose aggregated information or Non-Personal Information to unaffiliated third parties, such as business partners, manufacturers, distributors, and retailers, in a form in which the disclosed information will not contain nor be linked to any Personal Information, including without limitation to improve and enhance your experience using the Website and Services, and for our market research activities.

Please note that if you specifically consent to additional uses of your Personal Information, we may use your Personal Information in a manner consistent with that consent.

Personal information is maintained on our servers or those of our vendors, and is accessible by authorized employees, independent contractors, representatives, and agents as necessary for the purposes described in this privacy policy. We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of Personal Information. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Company, or information stored on the Website, our Services, or our servers, will be free from unauthorized access by third parties such as hackers, and your use of the Website or Services demonstrates your assumption of this risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us as provided below.

We will retain your information for as long as your account, order or inquiry is active or as needed to provide you with the Website or Services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your information, we may continue to retain and use anonymous or aggregated data previously collected.

Our Website may contain links to other websites, applications or services that are not owned or controlled by us, including links to social media platforms, or may redirect you off our Website to other websites or locations for information or other services. This Privacy Notice only applies to information collected by us through our Website. We are not responsible for the privacy and security practices of other websites, applications, services, or social media platforms, or the information they may collect (which may include IP addresses or device identifiers). You should refer to such third parties’ privacy policies on their sites to determine their respective privacy practices. Links to any other websites, applications, services, social media platforms, or content do not constitute or imply an endorsement or recommendation by us of the linked website, application, services, social media platform, and/or content.
You should be aware that any Personal Information that you voluntarily include and transmit online in a publicly accessible blog, forum, social network, or otherwise may be viewed and used by others. By using such features, you assume the risk that the Personal Information provided by you may be viewed and used by third parties.

• Targeted Advertising / Behavioral Advertising

We may ourselves, or with third-party vendors, use Personal Information to deliver targeted advertising to you when you visit other websites or our Services (including emails). Cookies, Tags, clickstream data, and other similar technologies described above may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called "targeted advertising," "behavioral advertising," or "cross-context behavioral advertising," enables us and our vendors to know your interests in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests. If you would like to opt out of these interest-based advertisements, please follow the opt-out process described below under Your Choices below.

If you submit Personal Information to us, such information may be processed in a jurisdiction where privacy laws may be less stringent than those in your country of residence. By submitting your Personal Information to us, you agree to the transfer, storage, and processing of such information in foreign jurisdictions including, but not limited to, the United States. Your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States. Where applicable, we may use model clauses approved by the laws of your jurisdiction (such as Standard Contractual Clauses approved by the European Commission) for cross-border data transfers.

Our Services are intended for users ages 18 and over. We do not knowingly collect Personal Information from persons ages 17 and under. If you are under 18, we request that you do not send any Personal Information to us, such as name, email address, or physical address. Should we become aware that Personal Information (or other information protected under applicable law) from a person under 18 (or such other age as may be restricted under applicable law) has been collected, we will use all reasonable efforts to delete such information from our database. If you believe we might have any Personal Information from or about a person 17 years of age or under, please contact us at [email protected].

We may occasionally offer promotional, marketing, or other special programs (collectively, “Programs”) to customers or website visitors. Any personal information you submit when signing up for a Program shall be used in accordance with this Privacy Notice and any supplemental rules or terms provided with such Program.

You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Please read the terms and conditions of each Program to view full details, including how to join. You may also withdraw from or opt into the Program by contacting us at the email address provided in connection with the Program. If none is provided, you may contact us as set forth above in the Contact Us section.

• Email Messages

If you receive a marketing/promotional email from us, you may unsubscribe from any future such emails by clicking the “unsubscribe” link in a marketing/promotional email that you receive from us. We will process your request within a reasonable time after receipt. The same unsubscribe feature is available if you have signed up for our newsletter, updates through the Website, or other communications from us, and no longer wish to receive such communications.

• Cookies and Tracking Technologies

As described above in Personal Information We Collect Automatically, we may use cookies and other tracking technologies for the purposes stated in that section.

You may exercise consumer privacy rights available to you in your jurisdiction related to opting out of the use of cookies and other tracking technologies by visiting our Privacy Choices page at cookie settings.

If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. Note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Additionally, if you opt out on one of your devices, that opt out may not be effective on all of your devices. However, please be advised that cookie-based opt-outs are not effective on some mobile services.

The online advertising industry provides a service through which you may opt out of receiving targeted ads from certain data partners and other advertising partners that participate in self-regulatory programs. You can opt out of targeted advertising from certain providers that participate in the Digital Advertising Alliance (DAA) program at www.aboutads.info/consumers. Please note that by opting out, you may continue to see generic advertising that is not tailored to your specific interests and activities. Additionally, be advised that these industry opt-out methods will not prevent the receipt of interest-based advertising from other companies that do not participate in these programs.

If you are visiting our Website from a mobile device, the operating system of the device may offer you options regarding how the device collects and uses your information for interest-based advertising. Please visit https://thenai.org/opt-out/mobile-opt-out/ for more information. For targeted advertisements delivered through mobile apps, you can install the DAA's AppChoices app on your device to opt out of targeted advertising by certain provider and can select a system-level advertising preference on your device.

• Do Not Track

While some browsers offer a "do not track" (also known as DNT) feature that lets you instruct websites not to track your online activities, we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, in jurisdictions where required, our Services are designed to honor opt-out preferences, such as Global Privacy Control (GPC) signals.

The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020, provides California consumers with specific rights regarding their Personal Information. This section describes the rights that California consumers have and explains how to exercise those rights. For the purposes of this section, Personal Information does not include:

(i) information that is lawfully made available from federal, state or local government records;

(ii) de-identified or aggregated data; or

(iii) information excluded from the scope of the CCPA.

Information We Collect and How We Disclose It
General information regarding our collection, use, and disclosure of Personal Information is set forth in this Privacy Notice above. More specific information about our data practices pertaining to general categories of Personal Information set forth in the CCPA can be found in the Personal Information Processing Chart at the end of this Privacy Notice.

Your Rights Under the CCPA

a. Right to Know

You have the right to request that we provide certain information to you about our collection, use, or disclosure of your Personal Information. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights, below), and subject to certain limitations that we describe below, we will disclose such information.

b. Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights, below), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. However, we may retain Personal Information that has been de-identified or aggregated.

c. Right to Data Portability

You have the right to request a copy of Personal Information we have collected and maintained about you. The CCPA allows you to request your information from us up to twice during a 12-month period. We will provide our response in a readily usable (and usually electronic) format.

d. Right to Correct

You have the right to request the correction of any Personal Information we maintain about you.

e. Right to Opt Out of Selling or Sharing Your Personal Information

You have the right to opt out of the sale or sharing of your Personal Information, along with the right to opt in to the sale or sharing of such information. We do not sell or share the Personal Information of consumers we actually know are less than 18 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is less than 18 (but greater than 13) years of age, or the parent or guardian of a consumer less than 13 years of age. To our knowledge, we do not sell or share the Personal Information of persons under 18 years of age.

To exercise the right to opt out, you (or your authorized representative) may visit our Privacy Choices page at cookie settings. Alternatively, you may submit an opt-out request by contacting us at +1 888 919 0111 We will also treat opt-out preference browser signals such as Global Privacy Control as valid opt out requests.

You may change your mind and opt back into Personal Information sales at any time by contacting us at [email protected]

f. Right to Limit the Use of Your Sensitive Personal Information

The CCPA provides the right to limit the use or disclosure of your sensitive Personal Information (“SPI”) if we are using your SPI beyond what is reasonable and proportionate to provide the requested goods or services. A business is only required to provide this right when its use of SPI does not fall within certain exceptions provided under the CCPA’s regulations. Our use of SPI, if any, falls within this list of exceptions, and therefore we are not currently required to offer this opt-out right.

g. Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

h. Exercising Your Rights

To exercise the rights described above in (a), (b), (c), and (d), please contact us by using the following methods and indicate the right(s) that you wish to exercise:

• Emailing us at: [email protected]

• Calling us at: +1 888 919 0111

• Writing to us at: Läderach (USA) INC., 8750 N Central Expressway, Ste 670, Dallas, TX 75231

After submitting a request, we may, depending on the nature of the request, take steps to verify your identity so that we may properly respond and confirm that it is not a fraudulent request. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected Personal Information, we may contact you for more information, or we may not be able to meet your request.
Only you, or an agent legally authorized to act on your behalf, may make a verifiable request related to your Personal Information. If you are making a request as the authorized agent of a California consumer, we will ask you also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf.

We may at times offer our customers programs that provide certain perks associated with us, such as rewards and exclusive offers, in addition to offering services such as sending periodic marketing emails or newsletters (collectively, the “Programs”), when a customer provides a valid email address for such purposes. When you sign up for one of our Programs, we typically ask you to provide your name and contact information (such as an email address). Our Programs involve the collection of Personal Information and therefore may be deemed a “financial incentive” program under applicable laws.
The value of the Personal Information you provide to us through our Programs is exceeded by or related to the value of discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, minus the expense related to offering those products, services, and benefits to Program participants. Unless specifically stated otherwise in connection with a potential “financial incentive,” the value of the benefit Company may offer to you exceeds the value of the Personal Information you provide as a participant.
You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Please read the terms and conditions of each Program to view full details, including how to join. You may also withdraw from or opt into the Program by contacting us at the email address provided in connection with the Program. If none is provided, you may contact us at [email protected]  or as set forth in the Contact Us section.

In addition to the above rights, under California Civil Code Section 1798.83 (“Shine the Light”), California residents may have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Information, as defined under Shine the Light, such as name, email address, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us by email at [email protected]. If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at [email protected]

The Alabama Personal Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Information Privacy Act, Iowa Consumer Data Protection Act, Louisiana Data Privacy Act, Maryland Online Data Privacy Act, Minnesota Consumer Data Privacy Act, Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Data Privacy Act, New Jersey Data Privacy Act, Oklahoma Data Privacy Act, Oregon Consumer Privacy Act, Tennessee Information Privacy Act, Texas Data Privacy and Security Act, Utah Consumer Privacy Act, Virginia Consumer Data Protection Act, and such other U.S. states that have comparable consumer privacy laws ("State Privacy Laws") provide their consumers with specific rights regarding their Personal Information. To the extent that you are a resident of one of these states, this section describes your rights under the State Privacy Laws and explains how you may exercise these rights.

The categories of Personal Information we process, our purposes for processing your Personal Information, the categories of Personal Information that we share with third parties, and the categories of third parties with whom we share it are detailed above in our Privacy Notice, above, and in the Personal Information Processing Chart, below.

Rights to Your Information

In addition to the rights set forth in our Privacy Notice, the State Privacy Laws provide you with the following rights:

• Right to know.

You have the right to know whether we process your Personal Information and to access such Personal Information.

• Oregon residents also have the rights to (i) confirm additional information about the categories of Personal Information we have processed about you; and (ii) obtain a list of third parties to which we have disclosed Personal Information of Oregon consumers.
• Delaware residents also have the right to obtain a list of the categories of third parties to which we have disclosed Personal Information of Delaware consumers.

• Right to data portability.

You have the right to obtain a copy of your Personal Information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance, where the processing is carried out by automated means. You may request such Personal Information up to twice annually, subject to certain exceptions.

• Right to delete.

You have the right to delete Personal Information that you have provided or that we have obtained about you. Please note that we may deny such request if the requested deletion falls under an exception to this right set forth in State Privacy Laws.

• For residents of Colorado, Connecticut, and Texas: If you request deletion of your Personal Information and we have obtained such data from a third-party source, we may retain such data by keeping a record of the deletion request and the minimum data necessary to ensure that your Personal Information remains deleted from our records and that such retained data is not used for any other purpose, or we may opt you out of the processing of such Personal Information for any purpose except for those allowed under the applicable State Privacy Law.
• Certain State Privacy Laws, such as those of Iowa and Utah, limit this right to delete only to the data you have provided us.

• Right to opt out of selling or sharing.

You have the right to opt out of the processing of your Personal Information for purposes of: (i) targeted advertising; (ii) the sale of Personal Information; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

• Right to correct.

You have the right to correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes for which we process it.

• Right to nondiscrimination.

You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. We will not:

o Deny you goods or services;
o Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
o Provide you a different level or quality of goods or services; or
o Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

• Sensitive Personal Information.

We do not currently collect or process sensitive Personal Information as defined under the State Privacy Laws.

How to Exercise Your Rights; Verifying Your Identity

To exercise your right to opt out of the selling or sharing of your personal information, please visit our Privacy Choices page at cookie settings. To exercise the other rights described in this section, or if you have any questions about your privacy rights, you may contact us by one of the means provided in the Contact Us section, below.

After submitting a request, we will take steps to verify your identity so that we may properly respond and/or confirm that your request is not fraudulent. We may contact you for additional information as reasonably necessary to authenticate your request, but if we are ultimately unable to authenticate your request using reasonably commercial efforts, then we may not be able to comply with it.

Only you—or for Colorado, Connecticut, Delaware, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, and Texas consumers making an opt-out request, an agent legally authorized to act on your behalf— may make a verifiable request related to your Personal Information. If you are making a request as the authorized agent of a consumer in the above-mentioned states, we will also ask you to submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child’s Personal Information, we may ask you to submit reliable proof of your identity.

Response Time; Your Right to Appeal

We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, State Privacy Laws generally allow us up to an additional 45 days to respond. We will contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such extension.

If we decline to take action on a request that you have submitted, we will inform you of our reasons for doing so and, unless you are a Utah resident, provide instructions for how to appeal the decision. Unless you are a Utah resident, you will have the right to appeal within a reasonable time after you have received our decision not to take action. Within 60 days (or 45 days for residents of Colorado) of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will provide you with a method for contacting your state attorney general’s office to submit a complaint.

We reserve the right, at our discretion, to update this Privacy Notice at any time and will notify you of any material changes to the way in which we treat Personal Information by posting an updated Privacy Notice or other notice on relevant areas of our Website. Any updated version of this Privacy Notice will be effective immediately upon posting unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Notice will constitute your consent to those changes. However, we will not, without your consent, use your previously collected Personal Information in a manner materially different from what was stated at the time your Personal Information was collected. We encourage you to periodically review the Website for the latest information on our privacy practices.

For questions or concerns relating to privacy, please contact us at:

EMAIL: [email protected]
TOLL-FREE TELEPHONE: +1 888 919 0111
ADDRESS: Läderach (USA) INC., 8750 N Central Expressway, Ste 670, Dallas, TX 75231

PERSONAL INFORMATION PROCESSING CHART

In the past 12 months, we have collected the following categories of Personal Information from the sources described in the section of the Privacy Policy above titled How We Collect Your Personal Information. The chart below describes our business or commercial purposes for collecting and disclosing these categories Personal Information, the parties we have disclosed such information to, and whether we have sold or shared (or otherwise disclosed for targeted advertising) each category of Personal Information. Depending on your level of interaction with us, we may not have collected your Personal Information from all of the categories listed below. The categories of Personal Information described below are retained and stored for as long as is necessary to effectuate the business and commercial purposes for which they have been collected, and otherwise as described in the section of the Privacy Policy above titled Data Retention.

Please note that we do not “sell” any of your Personal Information in exchange for money. However, the term “sell” has a broader meaning under applicable privacy laws than would ordinarily be understood in a non-legal context.