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Terms & Conditions

Terms & Conditions

Waiver of class actions, Terms & Conditions

THIS CONTRACT CONTAINS A WAIVER OF CLASS ACTIONS.
THIS CONTRACT CONTAINS A MANDATORY ARBITRATION AGREEMENT.

US.LADERACH.COM

Terms and Conditions

THIS “TERMS AND CONDITIONS” DOCUMENT IS A BINDING CONTRACT THAT GOVERNS YOUR USE OF THIS SITE, US.LADERACH.COM AND RELATED SITES, TO INTERACT WITH LADERACH E-COMMERCE (USA) LLC (hereafter “Laderach USA Inc” or “the Company”).

DO NOT USE THIS SITE WITHOUT CAREFULLY READING THESE TERMS AND CONDITIONS.

1. AGREEMENT TO THESE TERMS AND CONDITIONS:

(a) These Terms and Conditions apply to your use of any websites, social media sites and other methods of communication created, hosted, or sponsored by Laderach USA Inc  (collectively, “this Site”).  This Terms and Conditions document is referred to hereafter as the “Agreement.”  Please read them carefully.

(b) By checking the box that indicates your agreement to these Terms and Conditions, you as the user (“You” or “User”) agree that these provisions that shall govern the relationship between you and Laderach USA Inc.

(c) Your use of this Site and related sites and your agreement to these Terms and Conditions includes your agreement to and acknowledgement of linked documents that are a part of this Agreement, such as Laderach USA Inc’s Website Privacy Policy. Your agreement will apply whenever you use this Site and related sites. Some related Laderach USA Inc websites may have additional or other terms that Laderach USA Inc will provide to you when you use or visit those sites.

2. USE OF THIS SITE:

(a) Limitations on Use of this Site: This Site is intended for, and the use of this Site is limited to, consumer retail buyers in the United States of America.

(b) Accuracy of Information You Provide: By using this Site, you represent the following to the Company:– that you are of the age of legal majority in the state where you reside;
– that you have authority to use any login information and any password that you use to obtain access to this site, to make purchases on this Site, or to interact with Laderach USA Inc through this or related sites;
– that you have authority to use the payment method you use to purchase goods on this Site;
– that you are a consumer buying for yourself or for another consumer;
– that your legal residence is located in the United States of America.

(c) Current Information: You agree to provide accurate and current contact and shipping information to Laderach USA Inc and to keep your information current. Laderach USA Inc disclaims responsibility for any loss or damage resulting from incorrect contact or shipping information provided by you.

(d) Your Conduct on This Site: You agree (i) not to violate any law, rule, or regulation of the United States or of any State, applicable to your Use of this Site; (ii) not to use this Site for illegal purposes; (iii) not to interfere or disrupt this Site or networks connected to this Site, in any manner, including by interfering with or disrupting the Site or networks by introducing viruses or other technologically harmful materials; (iv) not to use this Site to infringe any third party’s copyright, patent, trademark, trade secret, or other intellectual property rights or rights of publicity or privacy; (v) not to download, extract or redistribute any portion of the code making up any portion of the software of this Site, (vi) not to transmit, through the use of this Site, any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material of any kind or nature to any person; (vii) not to interfere with another user’s use and enjoyment of this Site or otherwise interfere with the proper functioning of this Site; (viii) not to attempt to gain unauthorized access to other computer systems through this Site, or by attempting to override any security feature of the use of this Site.

(e) Suspension or Termination: Laderach USA Inc reserves the right to terminate or suspend your account in Laderach USA Inc’s sole discretion with or without cause and with or without prior notice to you. If you wish to terminate this Agreement, or should you object to any of the terms of this Agreement or to any future modification to this Agreement, you may give notice as specified in 10(b) below, or you may simply stop using this Site.

(f) Abuse of This Site: You are prohibited from violating or attempting to violate the security of this Site, or otherwise abusing this Site, including, without limitation: (i) using the Site for any illegal purpose; (ii) accessing data not intended for your use or logging onto a server or an account that you are not authorized to access; (iii) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authority; (iv) attempting to download, extract or distribute any portion of the computer code making up any portion of this Site; (v) attempting to interfere with service to any user, host or network, including, without limitation, by introducing a virus to this Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing”; (vi) sending unsolicited email, including promotions and/or advertising of products or services via this Site, or using any information about other users obtained from this Site in order to do so; (vii) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; (viii) using any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site or to bypass any measures used to restrict access to this Site; (ix) using or attempting to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site, other than the search engine and search agents made available by the Laderach (USA) on this Site or generally available third party web browsers; (x) transmitting unlawful, harassing, libelous, abusive or otherwise objectionable material of any kind to any person; (xi) collecting information about other users without their consent; or (xii) interfering with another’s use of this Site or with the proper functioning of this Site.

(g) Privacy: From time to time, Laderach USA Inc may request personal information or data from you. Your provision of personal information or data to Laderach USA Inc through this Site and Laderach USA Inc’s collection, use, sharing and storage and other processing of your personal information or data, is governed by the terms of Laderach USA Inc’s Privacy Policy, located here: Privacy Policy.

(h) If the customer enters his or her contact details but does not complete the order by clicking on the [Order] button, Läderach will send him or her reminder emails asking him or her if he or she wishes to complete the order or if there are technical issues. If the customer does not complete the order, the shopping cart will be deleted within 30 days.

3. CUSTOMER ACCOUNT

(a) The customer may browse and place orders on Läderach’s websites as a guest.

(b) The customer also has the option to create a customer account on Läderach’s websites, based on his or her email address and a password chosen by him or her. Only the name and email address are required to create the account. If the customer wishes to benefit from the delivery services of Läderach, he or she will be asked to fill in other personal information such as physical address for delivery and billing purposes and telephone number, so that Läderach can deliver the ordered goods. If the customer has already filled out this information in his or her account, his or her credentials and information will have been saved and he or she will only need to log back into the account to place a new order. The customer account will also keep track of purchase history. Once logged in to the account, the customer will be able to modify his or her data at any time. If the customer wishes to close the account, he or she can write to us at the following email address [email protected].

(c) If the customer decides to open a customer account with Läderach, he or she is responsible for ensuring that the personal information provided are accurate and up to date before placing any orders. The customer should also ensure that the password chosen when logging in is kept confidential and is not disclosed to anyone.(d) Läderach reserves the right to refuse an order and/or terminate a customer account without notice if the account is in breach of these General Terms and Conditions or if it decides that it is in Läderach’s best interests.

4. DATA PROTECTION
The customer may browse and place orders on Läderach’s websites as a guest. The customer’s personal data will be collected exclusively in accordance with legal requirements and will be processed in accordance with Läderach’s Privacy Policy.
5. ORDERING AND RECEIPT OF PRODUCTS:

(a) In order for Laderach USA Inc to fulfill your order, you must maintain accurate and current contact information and mailing address with Laderach USA Inc.

(b) Laderach USA Inc disclaims any responsibility for its inability to deliver goods if you have not provided complete, accurate and up-to-date delivery information.
(c) Laderach USA Inc disclaims any responsibility for its inability to deliver goods in a timely manner, or undamaged, or fresh, if you have not provided complete, accurate and up-to-date delivery information.
(d) Laderach USA Inc disclaims any responsibility for goods that are lost, stolen, spoiled or become undeliverable because of natural disasters, war, riot or any other catastrophic event. Should one of these conditions occur, Laderach USA Inc will consider your request for a refund.

6. INTELLECTUAL PROPERTY

(a) In General: All content on this Site constitutes Laderach USA Inc’s copyright, trademark, service mark, trade dress and/or other intellectual property owned, controlled or licensed by Laderach USA Inc or by third parties who have licensed their materials to Laderach USA Inc and are protected by U.S. and international intellectual property laws.

(b) Copyright and Trademark:  Your use of the Site does not give you the right to use, reproduce, collect, arrange or assemble any content from this Site, which is the exclusive property of  Laderach USA Inc.  You may not use any of Laderach USA Inc’s copyrighted material, trademarks, service marks, or other proprietary rights or material, or to use any of Laderach USA Inc’s patents, except as expressly permitted in writing by Laderach (USA). No trademark license or service mark license is granted to you in connection with the materials on this Site. Access to this Site does not authorize you or anyone to use any name, logo or mark in any manner. You may not use meta-tags or other hidden text utilizing Laderach USA Inc’s name or trademarks without the express prior written consent of Laderach USA Inc.

(c) Use of Site Content: All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Content”) are intended solely for personal, non-commercial use by consumers in the United States of America in connection with the products provided on this Site.

(d) No Interest Transferred: No right, title or interest in any materials or software is transferred to you as a result of this Agreement or your use of this Site. You may not download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the content of this Site or any related software, nor may you employ any bots or other means to “screen scrape” or otherwise extract or obtain the benefit of data regarding transactions other than your own from this Site. All software used on this Site is the property of Laderach USA Inc or its licensors and suppliers and protected by U.S. and international copyright laws. The content and software on this Site may be used only for the purpose of consumers purchasing Laderach USA Inc’s products. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Site is strictly prohibited.

(e) Comments and Submissions by Users: All submissions by Users (hereafter “submissions” and including reviews, comments, photographs, video, feedback, postcards, suggestions, ideas and the like) that are submitted or offered toLaderach USA Inc by you on or through this Site or otherwise disclosed, submitted or offered by you in connection with your use of this Site, shall be the property of Laderach USA Inc. Your transmission of submissions to Laderach USA Inc, constitutes an assignment to Laderach USA Inc of all worldwide rights, title and interests in and to all copyrights and other intellectual property contained in your submission. As a result, Laderach USA Inc shall own exclusively all such rights, title and interest in those submissions.  Laderach USA Inc’s use, commercial or otherwise, of any submission, shall not limited in any way.

(f) Notice of Infringement of Copyrights: Laderach USA Inc responds to notices of alleged infringement of copyright property rights under the United States Digital Millennium Copyright Act. We work to ensure that items and content on this Site do not infringe upon the copyright, trademark, or certain other intellectual property rights of third parties. Laderach USA Inc will terminate the accounts of repeat copyright infringers.  

If you believe that your intellectual property rights have been infringed, you may notify Laderach USA Inc as per ADDENDUM to this document (please scroll down).

7. DISCLAIMERS OF WARRANTIES:

(a) Products sold on this Site and this Site are provided on an “as is” and “as available” basis with no warranties of any kind.

(b) Laderach USA Inc expressly disclaims all warranties of any kind relating to this Site, whether express or implied. Laderach USA Inc’s disclaimer of warranties includes but is not limited to, the disclaimer of any warranties of merchantability, fitness for a particular purpose, or non‐infringement.

(c) To the fullest extent permitted by applicable law, Laderach USA Inc makes no representation or warranty that: (i) the services provided by the website will be uninterrupted, timely, reliable, accurate, or error‐free; (ii) defects will be corrected; (iii) the services provided or the servers that make the services available are free of viruses or other technologically harmful components; or (iv) the services provided will otherwise meet your needs, requirements, or expectations.

(d) You understand and agree that use of this Site is at your own risk, and that you will be solely and exclusively responsible for any damage to your computer system or loss of data that results from or is caused by viruses or other technologically harmful material that may infect your computer equipment, mobile device, data, or other proprietary material due to your use, access, or downloading content from this Site. Laderach (USA) does not warrant that this Site or its functions will be timely, secure, uninterrupted or error free, or that defects will be corrected.

(e) Laderach USA Inc disclaims any liability arising from someone other than you using your password or accessing your User account.

(f) Laderach USA Inc disclaims any liability for any damages to any person resulting from your use of the Services in a manner violating these Terms and Conditions or the licenses, Terms and Conditions, or User Agreements of any third party’s programs, services, or products. Laderach USA Inc expressly disclaims any responsibility for any misrepresentations or breaches committed by any user of the Site.

8. LIMITATIONS OF LIABILITY:

Laderach USA Inc is not liable for, and you shall not recover, in any proceeding, the following: punitive damages; treble, consequential, indirect, or special damages; costs; or attorney’s fees. In no event shall Laderach USA Inc be liable for any cost, delay, lost profits, or any incidental, damages. You agree not to make any claim for damages other than direct compensatory damages as limited in this Agreement, and you waive them to the fullest extent allowed by law. Regardless of the form of action, whether for breach of contract, warranty, negligence, strict liability in tort or otherwise, your exclusive remedy and the total liability of Laderach USA Inc arising in any way in connection with this Agreement, from any cause whatsoever, shall be limited to payment by Laderach USA Inc to you of a sum equal to your purchase price as liquidated damages.

9. MANDATORY ARBITRATION:

THE PARTIES TO THIS AGREEMENT AGREE, TO THE FULLEST EXTENT PERMITTED BY LAW, TO USE BINDING ARBITRATION TO RESOLVE ANY DISPUTES ARISING OUT OF THIS AGREEMENT OR ANY USE OF THE WEBSITE. BINDING ARBITRATION SHALL BE CONDUCTED UNDER THE RULES FOR ARBITRATION OF THE AMERICAN ARBITRATION ASSOCIATION AND SHALL BE CONDUCTED UNDER THE AUSPICES OF THE AMERICAN ARBITRATION ASSOCIATION. NEW YORK CITY, NEW YORK, USA SHALL BE THE SITE FOR ANY ARBITRATION. THE AWARD RENDERED BY THE ARBITRATORS MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU UNDERSTAND THAT YOU ARE AGREEING TO THIS ARBITRATION PROVISION AND FURTHER, THAT AGREEING TO THIS ARBITRATION PROVISION ENTAILS GIVING UP THE RIGHT TO A TRIAL BY JURY.

IF FOR ANY REASON THIS ARBITRATION PROVISION IS HELD INAPPLICABLE OR VOID OR HELD NOT TO APPLY, OR IF A CLAIM SOMEHOW PROCEEDS IN COURT, THE COMPANY AND YOU EACH WAIVE TRIAL BY JURY.

BY AGREEING TO THE “TERMS AND CONDITIONS” YOU AGREE TO BE BOUND BY THIS ARBITARATION PROVISION.

10. WAIVER OF CLASS ACTIONS:

SHOULD MANDATORY ARBITRATION NOT BE AVAILABLE, EACH OF US MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS. WE BOTH HEREBY WAIVE ANY RIGHT TO BRING CLAIMS AS PART OF A CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND THE COMPANY AGREE TO THE CONTRARY.  WE BOTH AGREE THAT MORE THAN ONE PARTY’S CLAIMS MAY NOT BE CONSOLIDATED OR JOINED BY THE APPLICABLE COURT, AND ANY RELIEF AWARDED TO THE USER CANNOT AFFECT OTHER USERS, AND VICE VERSA.

BY AGREEING TO THIS “TERMS AND CONDITIONS” DOCUMENT YOU AGREE TO BE BOUND BY THIS “WAIVER OF CLASS ACTIONS” PROVISION.

11. ELECTRONIC COMMUNICATION:

By agreeing to these Terms and Conditions you agree, subject to the “opt out” provisions of subparagraph (e) below, to the following:

(a) You agree to receive from Laderach USA Inc e-mails, text messages, phone calls or other electronic communications consisting of commercial messages, transactional messages or relationship messages, as defined by the U.S. Telephone Consumer Protection Act, CAN-SPAM, and other applicable laws and regulations.

(b) You authorize Laderach USA Inc to send these messages to your mobile device, land line phone, e-mail, Short Message Service or Multimedia Message Service.

(c) You authorize Laderach USA Inc to transmit these messages to you: by live voice; by e-mail; or automated technology, including artificial or pre-recorded voice, auto-dialer, predictive dialer, or another automated technology. You may opt out of any of these communications by following the provisions of subparagraph (e) below.

(d) You acknowledge that you may be charged by your wireless service provider in connection with receiving electronic communications from Laderach (USA).

(e) You may revoke your authorization (“opt out”) for receiving these messages from Laderach USA Inc at any time, by following the unsubscribe instructions contained in the electronic communication from Laderach USA Inc, by changing your communications choices in your Laderach USA Inc. User account, or by giving notice that you wish to revoke authorization to receive electronic communications as provided in the 10 (b) “Notice” provisions of this Agreement below.

(f) Please note that even if you “opt out,” if it becomes necessary for Laderach USA Inc to contact you regarding your purchase on this website or about your User account, you may still receive some electronic communications from Laderach USA Inc for those limited purposes.

12. MISCELLANOUS PROVISIONS:
(a) Governing Law: This agreement and all matters arising out of it shall be governed by the law of the State of New York in all respects, including interpretation of this Terms and Conditions Agreement and choice of law provisions. Both you and Laderach USA Inc agree to submit to personal jurisdiction in New York, and further agree that any arbitration or any cause of action relating to these Terms and Conditions shall be brought in New York City, New York County, State of New York; or in the Federal District Court for the Southern District of New York.(b) Notice:Notices to Laderach USA Inc should be directed to:Laderach USA Inc.
537 Fifth Avenue
Mezzanine Level
New York, NY 10017
United States
Phone +1 800 601 3878
[email protected]
or via contact formNotices to you from Laderach USA Inc will be directed to the last address you provided to Laderach USA Inc.(c) Entire Agreement: This Terms and Conditions Agreement constitutes the entire Agreement between you and Laderach USA Inc and supersedes all prior representations, agreements or statements between us regarding the subject matter of this Agreement. If there is any conflict between any of the incorporated documents or provisions and the text of this Agreement and other provisions on this Site, the terms of this Terms and Conditions Agreement shall be given full force and effect. If any provision of these Terms and Conditions is held by an arbitrator or judge to be ambiguous or inconsistent, that provision shall be interpreted in a way to make it consistent with the other provisions of these Terms and Conditions. If any provision of these Terms of Service is held by an arbitrator or judge to be void, the remainder of the Terms and Conditions shall be given full force and effect.(d) The most current version of these Terms and Conditions can be reviewed by clicking on the “Terms and Conditions” hyperlink located at the bottom of the pages of this Site. The most current version of this Agreement will supersede all previous versions.(e) User Agreement to these Terms and Conditions: You agree that by checking the box that indicates User’s agreement to these Terms and Conditions, by creating an account on this Site, or by submitting an order to Laderach USA Inc, you are agreeing to the Terms and Conditions in place at that time.
ADDENDUM SUBMIT A CLAIM FOR COPYRIGHT INFRINGEMENT
If you believe that an item or content infringes on your copyright property rights, you can report the claimed infringement by submitting to Laderach USA Inc a Notice of Claimed Infringement.  Once your report has been processed, we’ll provide you with information on how to submit additional reports, if necessary.You may submit a Notice of Claimed Infringement using the form found here.You may also file a Notice of Claimed Infringement by submitting a letter to Laderach USA Inc addressed as follows:By mail:         
Laderach USA Inc.
537 Fifth Avenue
Mezzanine Level
New York, NY 10017
United StatesBy email: [email protected]In your Notice of Claimed Infringement, you must provide all of the following information:The full identifying information for the maker of the Notice of Claimed Infringement, including all relevant names, addresses, phone numbers, e-mail addresses of both individuals and companies who are making complaint.
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed.
Identification or description of the copyrighted work that you claim has been infringed.
Identification or description of where the material that you claim is infringing that is located on the Laderach USA Inc site, with enough detail that we may find it on the Laderach USA Inc website.
Your address, telephone number, and email address.
A statement by you that you have a good-faith belief that the use of the allegedly infringing material isn’t authorized by the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You, the Complainant, must also include information reasonably sufficient to permit Laderach USA Inc to contact you, such as your address, telephone number, and an electronic mail address at which you may be contacted.

Privacy Policy

Privacy Policy

Policy version: August 2022

Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you (also known as “personal identifiable information” or “personal information” under US legislation). For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

To learn more about the privacy rights of your state of residency, including your right to opt out of the sale of your personal information, please scroll down to “Your Privacy Rights.”

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” for example in the GDPR or under Swiss law)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

We take privacy very seriously. Therefore, we follow a global set of rules making sure we protect your rights regardless of where you contact us from.

The following rights are a set of rights that are commonly recognized in privacy laws. Depending on your residence, the rights available to you may differ in some respects. Läderach will respond to any rights request in accordance with local legal regulations.

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency, if available.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers and in the interest of secure, fast, and efficient provision of our online services by a professional provider.

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host:

Amazon Web Services, Inc. P.O. Box 81226

Seattle, WA 98108-1226

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with privacy laws, including the GDPR or Swiss law.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller”)

The data processing controller on this website is:

Läderach (Schweiz) AG

Bleiche 14

Switzerland-8755 Ennenda

Phone: +41 55 645 44 44

E-mail: [email protected]

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Designation of a data protection officer

We have appointed a data protection officer for our company.

Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH

Ober den Wiesen 17

35756 Mittenaar

Germany

Phone: +49 2778 6969 10

E-mail: [email protected]

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising

Depending on the basis of the processing, you may be granted the right you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this data protection declaration.

If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements.

If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes.

Right to log a complaint with the competent supervisory agency, if available

In the event of violations of the privacy laws of your State, data subjects may be entitled to log a complaint with a supervisory agency, in particular in the state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You may have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.

Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data. If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.

If you have raised an objection pursuant to applicable law, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the relevant authorities.

4. Additional Jurisdiction Specific Rights

Residents of California. If you are a resident of California, you have the following rights:

  • Right of access: You have the right to ask us for the personal data that we collect, use, disclose, or may sell about you.
  • Right to deletion: You have the right to ask us to ask us to delete your personal data that we collect. Note that there are certain reasons we will not be able to fully address your request, such as to complete a transaction for you, detect and prevent fraud or illegal activity, to exercise our rights, to use data solely for internal purposes, or to comply with a legal obligation.
  • Right to opt-out of "sale" and certain sharing practices: You have the right to opt-out of the sale of your personal information. To exercise this right, please contact us at [email protected]. Your right to opt-out is limited to information we "sell" to these third parties. "Sell" in this case does not mean providing data in exchange for money—we don't do that. "Sell" instead means the disclosure of data, including technical device data that does not identify you directly, when a third party might use that data for its own purposes, such as for personalized advertising.
  • Note to California users between 13 and 16: If you are between the ages of 13 and 16, we do not "sell" your information to these third parties without authorization from you. We do not knowingly sell personal information of children under 16 years of age.

Nevada residents’ rights. We don't sell personal data as defined by Nevada law.

5. Recording of data on this website

Consent with ConsentManager

Our website uses the ConsentManager consent technology to obtain your consent to the storage of certain cookies on your device or for the use of certain technologies and data protection legislation compliant documentation of the former. The party offering this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter referred to as “ConsentManager”).

Whenever you visit our website, a connection to ConsentManager’s servers will be established to obtain your consent and other declarations regarding the use of cookies.

Moreover, ConsentManager shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the ConsentManager cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

ConsentManager uses cookies to obtain the declarations of consent mandated by law.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with applicable laws.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us or on your agreement if this has been requested.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of your inquiry related to the fulfillment of a contract or if it is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us or on the basis of your consent if it has been obtained.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent.

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Registration with Facebook Connect

Instead of registering directly on this website, you also have the option to register using Facebook Connect. The provider of this service is Facebook USA or Facebook Ireland.

If you decide to register via Facebook Connect and click on the “Login with Facebook”/„Connect with Facebook” button, you will be automatically connected to the Facebook platform. There, you can log in using your username and password. As a result, your Facebook profile will be linked to this website or our services. This link gives us access to the data you have archived with Facebook. These data comprise primarily the following:

  • Facebook name
  • Facebook profile photo and cover photo
  • Facebook cover photo
  • E-mail address archived with Facebook
  • Facebook-ID
  • Facebook friends lists
  • Facebook Likes (“Likes” information)
  • Date of birth
  • Gender
  • Country
  • Language

This information will be used to set up, provide and customize your account. The registration via Facebook Connect and the affiliated data processing transactions are implemented on the basis of your consent. You may revoke this consent at any time, which shall affect all future transactions thereafter.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook USA or Facebook Ireland may be jointly responsible for this data processing. The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under:

https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendumhttps://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

For more information, please consult the Facebook Terms of Use and the Facebook Data Privacy Policies. Use these links to access this information:

https://www.facebook.com/about/privacy/ and https://www.facebook.com/legal/terms/.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google USA or Google Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to or processed by Google company in the United States.

The Google Tag Manager is used based on the website operator’s legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If the relevant consent has been requested, such consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google USA or Google Ireland (“Google”).

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to or processed by a Google server in the United States, where it is stored.

This analysis tool is used on the operator of this website’s legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), such agreement can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address may be abbreviated by Google. The full IP address may be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:

https://support.google.com/analytics/answer/6004245?hl=en.

Demographic parameters provided by Google Analytics

This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Google Analytics E-Commerce-Tracking

This website uses the “E-Commerce Tracking” function of Google Analytics. With the assistance of E-Commerce Tracking, the website operator is in a position to analyze the purchasing patterns of website visitors with the aim of improving the operator’s online marketing campaigns. In this context, information, such as the orders placed, the average order values, shipping costs and the time from viewing the product to making the purchasing decision are tracked. These data may be consolidated by Google under a transaction ID, which is allocated to the respective user or the user’s device.

Archiving period

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. For details, please click the following link: https://support.google.com/analytics/answer/7667196?hl=en.

Hotjar

This website utilizes Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com).

Hotjar is a tool used to analyze your user patterns on this website. Hotjar allows us to for instance record your mouse and scroll movements as well as your click. During this process, Hotjar also has the capability to determine how long your cursor remained in a certain position. Based on this information, Hotjar compiles so-called Heatmaps, that make possible to determine which parts of the website the website visitor reviews with preference.

We are also able to determine how long you have stayed on a page of this website and when you left. We can also determine at which point you suspended making entries into a contact form (so-called conversion funnels).

Furthermore, Hotjar can be deployed to obtain direct feedback from website visitors. This function aims at the improvement of the website offerings of the website operator.

Hotjar uses technologies that make it possible to recognize the user for the purpose of analyzing the user patterns (e.g., cookies or the deployment of device fingerprinting).

The use of this analysis tool is based on the website operator’s legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested, such agreement can be revoked at any time.

Deactivation of Hotjar

If you would like to deactivate the recording of data by Hotjar, please click on the link below and follow the instructions provided under the link: https://www.hotjar.com/opt-out.

Please keep in mind that you will have to separately deactivate Hotjar for every browser and every device.

For more detailed information about Hotjar and the data to be recorded, please consult the Data Privacy Declaration of Hotjar under the following link:

https://www.hotjar.com/privacy.

Data processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the applicable laws.

BING ADS

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer), we use the conversion and tracking tool "Bing Ads" of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, within our online offer. Microsoft stores cookies on users' devices in order to enable an analysis of the use of our online offer by users, provided that users have reached our online offer via a Microsoft Bing ad (so-called "conversion measurement"). In this way, Microsoft and we can recognize that someone has clicked on an ad, has been redirected to our online offer and has reached a previously determined landing page (so-called "conversion page"). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No IP addresses are stored. No personal information on the identity of users is disclosed. Microsoft is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (å). If users do not wish to participate in the Bing Ads tracking process, they can also deactivate the setting of a cookie required for this by setting a browser or use Microsoft's opt-out page: http://choice.microsoft.com/de-DE/opt-out. Users can find more information about data protection and the cookies used by Microsoft Bing Ads in the Microsoft Privacy Statement: https://privacy.microsoft.com/de-de/privacystatement.

Google DoubleClick

This website uses features of Google DoubleClick. The provider is Google USA and Ireland (hereinafter “DoubleClick”).

DoubleClick is used to show you interest-based ads across the Google Network. Advertisements can be tailored to the interests of the viewer using DoubleClick. For example, our ads may appear in Google search results or in banners associated with DoubleClick.

To be able to display interest adequate promotional content to users, DoubleClick must recognize the respective visitor so that it can allocate the websites visited, the clicks and other user pattern information to the user. To do this, DoubleClick deploys cookies or comparable recognition technologies (e.g., device fingerprinting). The recorded information is consolidated into a pseudonym user profile so that the respective user can be shown interest adequate advertising.

The use of Google DoubleClick takes place in the interest of targeted advertising measures. This constitutes a legitimate interest. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), such agreement can be revoked at any time.

For further information on how to object to the advertisements displayed by Google, please see the following links:

https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.

Facebook Pixel

To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook USA or Facebook Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too. This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of Facebook Pixel is based on the operator of the website’s legitimate interest in effective advertising campaigns, which also include social media. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), such agreement can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum und https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook USA or Facebook Ireland are jointly responsible for this data processing. The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under:

https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/.

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

6. Plug-ins and Tools

YouTube with expanded data protection integration

Our website embeds videos of the website YouTube. The website operator is Google USA or Google Ireland(“Google”).

We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.

Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. This is a legitimate interest. If a corresponding agreement has been requested, such agreement can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Vimeo Without Tracking (Do-Not-Track)

This website uses plugins of the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

Whenever you visit one of our pages featuring Vimeo videos, a connection with the servers of Vimeo is established. In conjunction with this, the Vimeo server receives information about which of our sites you have visited. Vimeo also receives your IP address. However, we have set up Vimeo in such a way that Vimeo cannot track your user activities and does not place any cookies.

We use Vimeo to make our online presentation attractive for you. This is a legitimate interest on our part. If a respective declaration of consent was requested (e.g. concerning the storage of cookies), the given consent may be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here:

https://vimeo.com/privacy.

For more information on the handling of user data, please consult Vimeo’s data privacy policy at:

https://vimeo.com/privacy

7. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process, and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are based on the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts for online stores, retailers, and the shipment of merchandise

Whenever you order merchandise from us, we will share your personal data with the transportation company entrusted with the delivery as well as the payment service commissioned to handle the payment transactions. Only the data these respective service providers require to meet their obligations will be shared. The legal basis for this sharing is related to the processing of data for the fulfillment of contractual or pre-contractual obligations. If you give us your respective consent, we will share your email address with the transportation company entrusted with the delivery so that this company can notify you on the shipping status for your order via email. You have the option to revoke your consent at any time.

Payment services

We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is contract processing and in the interest of a smooth, convenient, and secure payment transaction. Insofar as your consent is requested for certain actions, consent may be revoked at any time for the future.

We use the following payment services / payment service providers within the scope of this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal’s privacy policy:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Apple Pay

The payment service provider is Apple Inc, Infinite Loop, Cupertino, CA 95014, USA. The Apple privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/.

Klarna

The supplier is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna“). Klarna offers various payment options (e.g., hire purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of Klarna checkout solution. For details on the use of Klarna cookies, please see the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Details can be found in Klarna’s privacy policy under the following link:

https://www.klarna.com/de/datenschutz/.

Mastercard

The provider of this payment service is the Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).

Mastercard may transfer data to its parent company in the US. The data transfer to the US is based on Mastercard's Binding Corporate Rules. Details can be found here:

https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is the Visa Europe Services Inc, London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).

Great Britain is considered a secure non-EU country as far as data protection legislation is concerned. This means that the data protection level in Great Britain is equivalent to the data protection level of the European Union.

VISA may transfer data to its parent company in the US. The data transfer to the US is based on the standard contractual clauses of the EU Commission. Details can be found here:

https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html

For more information, please refer to VISA’s privacy policy:

https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html

Cookie notice

Cookie notice

The cookie policy was last updated on 30.12.2024

What is a cookie?

A cookie is a small piece of information which is sent to the hard drive of your device by a web server so that some information about your browsing activity can be collected.

We use the term “cookie’ for any technology that is collecting information from your device, such as information about your use of our apps and websites, about your device such as the device ID, IP address and browser type, demographic data and if applicable the URL of the linking page.

We also use pixel tags to allow us to count visitors who have viewed our pages or read our promotional e-mail messages/newsletters. They are not used to access your personal information without your consent.

How long are they stored?

The length of time a cookie is stored on your devices and browsers varies. The lifetime is calculated according to your last visit to the website. When a cookie expires, it is automatically deleted. All our cookies’ lifetimes are specified in our cookie detailed listing in the section below.

Which types of cookies do we use?

Necessary Cookies are used to

  • Remember information you have entered when you navigate on our websites
  • Identify you as being logged in to our websites
  • Remember your order when you book our websites

Functional Cookies are used to

  • Remember settings you have applied such as layout, language, or preferences
  • Show you when you are logged in to our websites
  • Share information with partners to provide a service on our websites

Statistical Cookies are used to

  • Provide statistics on how our website is used
  • See how effective our adverts are
  • Detect any errors that occur
  • Test different designs of our websites

Marketing Cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. We use them to

  • Provide adverts that are most relevant to you
  • Link to social networks like Facebook, which may subsequently use information about your visit to target advertising to you on other websites
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.
Consent & preference center

You can customize the cookies you agree to activate by clicking on the cookie settings tab provided by our cookie preference center.

You can also change your cookie preference and customize your cookie setting in your browser. You may at any time block all or just third-party cookies completely by changing the browser settings on your computer, tablet, or smartphone. The location of these settings will depend on the browser you use.

GA

Our websites use Google Analytics and other tools offered in the Google plugin suite, such as reCaptcha, Tag Manager, or Google Optimize. Please note that by accepting these cookies, you agree to the transfer of your personal data to the United States. However, you can opt-out of these cookies by using our preference center.

We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and any new additional information.

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Legal Notice

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Note on the responsible body

Läderach (Schweiz) AG
Bleiche 14
CH-8755 Ennenda
Switzerland

Represented by:
Johannes Läderach

Contact:
Telephone: +1 800 601 3878
Email: [email protected]

Register entry:
Registering court: Glarus
Registration number: CHE-105.952.960

On behalf of:
Laderach E-Commerce (USA) LLC
850 New Burton Road #201
19904 Dover, DE
United States

Represented by: Warren Dunkelberger
Commercially registered in: Delaware (DE)
TAX-ID: 84-3293344

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr . Please find our email in the impressum/legal notice. We do not take part in online dispute resolutions at consumer arbitration boards.

Liability for Contents

As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.